External Manager in Training

Circle K Stores Inc.; Chicago (IL); On-site; USD 29,000 - 30,000; Full time

Job summary

Circle K Stores Inc. in Chicago is seeking an External Manager in Training to develop leadership skills and manage daily store operations. You will recruit, train and supervise staff, ensuring excellent customer service and adherence to company standards.

The role includes scheduling, inventory control, merchandising, cash handling and reporting, with opportunities to work with the Market Manager to drive store performance in a fast-paced retail environment.

Qualifications

• High School diploma or GED preferred.
• Retail experience preferred.
• Valid driver’s license and reliable transportation.
• Ability to communicate in English, both written and spoken.
• Ability to supervise and train employees.

Responsibilities

• Recruit, hire and train employees to deliver excellent customer service.
• Develop and assign tasks to keep the site clean, stocked and presentable.
• Schedule employees within company guidelines to optimize service.
• Manage relationships with suppliers and resolve customer issues promptly.
• Train staff on safety and company standards; maintain store image.
• Analyze daily sales and assist with budgeting and reporting.

Skills

Leadership

Training

Communication

Customer service

Recruitment

English proficiency

Supervisory experience

Education

High School diploma or GED

Tools

Computer literacy

Job description

## External Manager in TrainingApplylocations: Store 4706902 Chicago ILtime type: Full timeposted on: Posted Todayjob requisition id: R606840Midwest BU - Region 01 - Market 11: 190 W Madison, Chicago, Illinois 60602# **Shift Availability**Flexible (Days, Evenings, Overnights + Weekends)**Time Type**Full time# **Minimum Qualifications**The minimum qualifications for a Store Manager are:* High School diploma or GED preferred.* Experience in retail sales preferred.* Experience to perform the essential duties, responsibilities and working in the conditions described below.* Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.* Ability to supervise and manage the functions listed in the CSR and ASM job description.* Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.* A valid driver’s license and adequate transportation to/from bank and corporate management meetings.* Ability to communicate (orally and in writing) in English.* Perform other duties as assigned or delegated by his/her supervisor.# **ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLS**# **Leadership and Management*** Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.* Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards.* Maintain a professional and supportive image among subordinates and supervisor.* Schedule employees within Company guidelines to maximize customer service and maintain site image.* Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.# **Site Relationships*** Develop positive and professional relationships with all suppliers.* Promote excellent service and resolve customer complaints in a timely, professional manner.* Promote and ensure a safe, positive public image within the neighboring community.# **Training and Development*** Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.* Train all employees ensuring that customer service, site image and marketing execution meet Company standards.* Train all employees on safety procedures and promote safety awareness.# **Communication*** Develop ways and means to ensure that all employees receive proper communication in a timely manner.* Establish periodic on-going communication meetings with all site employees and the Market Manager.# **Organizing and Planning*** Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.* Organize and maintain all site files and manuals.* Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.* Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.* Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.# **Financial*** Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.* Budget and forecast P&L lines, as well as understand and manage merchandise margins.* Safeguard and account for all money received and disbursed.* Perform all other financial analysis necessary to maximize sales and net profits.# **Working Conditions*** Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.* Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.* Be exposed to occasional noise.* Work with a minimum of direction and supervision.* At all times work as an effective manager, supervisor and leader.**THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.******NOTE: This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee.****Hiring Range: $21.05 to $21.30