External Manager- 4599

Circle K Stores Inc.; Sanford (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Circle K Stores Inc. is seeking a Full-time site leader in Sanford, NC to recruit, train and supervise staff; oversee store operations, merchandising, and customer service while maintaining safety and compliance with company standards. You will coordinate schedules, track inventory and support the Market Manager in daily financials.

The role requires leadership, strong communication, and a commitment to excellence in a fast-paced retail environment in Sanford, NC.

Qualifications

• High School diploma or GED preferred.
• Retail experience preferred.
• Experience with duties per CSR/ASM descriptions.
• Ability to supervise and train staff in equipment/tools.
• Ability to supervise store functions per CSR/ASM descriptions.
• Proficient with computers: reports, inventory, cash control.
• Valid driver's license and transportation to meetings.
• Skilled in English communication.

Responsibilities

• Recruit, hire and train staff to deliver excellent customer service.
• Assign tasks to keep the site clean, stocked, and well maintained.
• Maintain professional image and supervise subordinates and managers.
• Schedule employees within guidelines to optimize service and image.
• Lead non-discriminatory practices in hiring and coaching.
• Develop positive supplier relationships and handle customer complaints promptly.
• Train staff on safety procedures and company standards.
• Ensure timely and clear communication with all employees and the Market Manager.
• Organize files and reports; manage merchandising and stock levels.
• Analyze daily sales and expenses to maximize profit; manage P&L awareness.

Skills

Retail sales experience

Leadership

Training and development

Computer & reports

Inventory & cash control

Valid driver's license

English communication

Flexibility in shift availability

Team scheduling

Education

High School diploma or GED preferred

Job description

Coastal Carolina BU - Region 01 - Market 08: 4690 NC Hwy 87 S, Sanford, North Carolina 27330 Shift Availability Flexible Availability Job Type Full time

Minimum Qualifications

• High School diploma or GED preferred.
• Experience in retail sales preferred.
• Experience to perform the essential duties, responsibilities and working in the conditions described below.
• Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
• Ability to supervise and manage the functions listed in the CSR and ASM job description.
• Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
• A valid driver's license and adequate transportation to/from bank and corporate management meetings.
• Ability to communicate (orally and in writing) in English.
• Perform other duties as assigned or delegated by his/her supervisor.

ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLS

Leadership and Management

• Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
• Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees within Company guidelines to maximize customer service and maintain site image.
• Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.

Site Relationships

• Develop positive and professional relationships with all suppliers.
• Promote excellent service and resolve customer complaints in a timely, professional manner.
• Promote and ensure a safe, positive public image within the neighboring community.

Training and Development

• Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.
• Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
• Train all employees on safety procedures and promote safety awareness.

Communication

• Develop ways and means to ensure that all employees receive proper communication in a timely manner.
• Establish periodic on-going communication meetings with all site employees and the Market Manager.

Organizing and Planning

• Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.
• Organize and maintain all site files and manuals.
• Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.
• Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
• Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.

Financial

• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines, as well as understand and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Perform all other financial analysis necessary to maximize sales and net profits.

Working Conditions Perform approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc. Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer. Be exposed to occasional noise. Work with a minimum of direction and supervision. At all times work as an effective manager, supervisor and leader.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

In English In Spanish

Our mission at Circle K is to make people's lives a little easier every day. Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve.

No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.