External Job Title Cocktail Server - Bossier City

Live! Casino & Hotel; Bossier City (LA); Vor Ort; USD 17.000 - 30.000; Vollzeit

Zusammenfassung

Live! Casino & Hotel Louisiana in Bossier City is seeking a Cocktail Server to greet guests and provide prompt, courteous service while guiding them through drink and menu selections.

The role requires knowledge of menu items, the ability to upsell beverages, and maintaining a clean, compliant work area. You must be 21+, possess a high school diploma, and be able to work nights and weekends in a fast-paced casino environment.

Qualifikationen

• Must be 21 years or older
• High school diploma or equivalent
• Exposure to alcohol and smoking environments
• Ability to secure and maintain required licensure for Louisiana gaming/Live operation standards

Aufgaben

• Greet guests and provide prompt, accurate and courteous service.
• Know menu items and guide guest experience to upsell food and beverages.
• Operate POS and handle cash transactions.
• Maintain cleanliness of work and guest areas.
• Ensure compliance with liquor regulations and responsible gaming policies.
• Perform additional duties as assigned.
• Work nights, weekends, and/or holidays.

Kenntnisse

Customer service

Communication

Physical stamina

Cash handling

POS systems

Liquor laws

Licensing (state)

Ausbildung

High school diploma

Jobbeschreibung

External Job Title

Cocktail Server - Bossier City

Overview

Why We Need Your Talents:

At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand

Responsible for greeting guests and providing prompt, accurate and courteous service.

Responsibilities

Where You'll Make an Impact:

• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Alert Management of any service and/or safety issues.
• Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Inputs and controls ordering through register during each transaction maintaining accountability as well as receipts to guests for all beverages served.
• Responsible for all bank and cash handling procedures and variance policies.
• Carrying a tray of beverage and food offerings throughout the restaurant/bar.
• Serving and replenishing, as requested.
• Maintaining cleanliness of work and guest areas at all times including removing empty glasses/bottles and cleaning ashtrays.
• Abiding with all federal, state and corporate liquor regulations pertaining to alcoholic beverage service and intoxicated guests.
• Performing additional duties as assigned.
• Understands all PLCB regulations. Ensures compliance with all federal and state gaming regulations.
• Abides by company and department specific appearance standards.

Skills to Help You Succeed:

• Ability to communicate effectively with others; understands and complies with all Company and departmental rules and regulations.
• Must be able to obtain and maintain a valid license as required by the State Gaming Agency for the position.
• Must be RAMP certified.
• Ability to withstand physical demands, such as standing and walking briskly for extended periods of time; pushing, pulling stooping, bending and squatting continuously throughout shift; able to lift and carry 30 pounds, unassisted, for extended periods of time.
• Able to work entire shift, in full costume, without accommodations.
• Must have thorough knowledge of approved Responsible Gaming Program.
• Must be able to work in smoke filled environments.
• Must have full working knowledge of POS.
• Required to work nights, weekends, and/or holidays.

Qualifications

Must-Haves:

• Must be 21 years or older
• High school diploma or equivalent.
• You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
• Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards.

Physical Requirements:

• Ability to stand for long periods of times without sitting or leaning.
• Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels.
• Use of going up and down 31 stairs multiple times per day and elevators.