External Estimating & Design Supervisor

PG&E; Stockton (CA); Hybrid; USD 122,000 - 207,000; Full time

Job summary

PG&E, located in Stockton, is seeking a Supervisor to lead the Service Planning & Design function for new business electric and gas projects. The role involves coordinating with multiple lines and stakeholders to enable new business load and ensure reliable service delivery.

You will oversee staff, manage budgets, and maintain strong customer relationships while ensuring safety and adherence to utility regulations. This hybrid role requires strategic oversight and hands-on leadership.

Qualifications

• Bachelor's degree in business administration or related field.
• 3 years of job-related experience.
• 2 years utility/construction/urban planning experience including service planning, estimating, project management, technical customer service or similar.
• CA Class C License or equivalent.
• Ability to travel up to 10% of working time.

Responsibilities

• Supervises staff providing customer consultation for new business opportunities, customer advocacy, project management and designs for new business gas and electric customers, overseeing the new service process roadmap and driving revenue generation for the company.
• Maintains overall customer experience of new business customer projects, coordinating across all lines of business for service delivery.
• Supervises staff to drive performance and accomplish results through recruitment, training, performance management and coaching.
• Maintains organizational and employee performance in alignment with delivery goals and metrics including safety, productivity, quality, customer satisfaction and areas of improvement.
• Establishes and maintains effective relationships with union shop stewards and understands and adheres to union contracts.
• Ensures adherence to tariff compliance, rules, regulations, accounts receivable guidelines and contracts; ensures work meets CPUC standards and compliance.
• Creates a safety-first work environment and culture.

Skills

Leadership experience

Strong communication

Collaboration skills

Customer service orientation

Travel readiness

Education

Bachelor's Degree in Business Administration or job-related discipline

Tools

SAP

Microsoft Office

Job description

Job Category: Maintenance / Construction / Operations

Job Level: Supervisor

Business Unit: Energy Delivery

Work Type: Hybrid

Job Location: Stockton

Department Overview

Electric Transmission & Distribution ensures the delivery of clean, safe, reliable and affordable energy to nearly 16 million people in Northern and Central California. The Electric Transmission & Distribution Team, comprised of roughly 10,100 coworkers, is responsible for ensuring the electric grid's reliability and resiliency through the ongoing maintenance and operations of PG&E's 100,000 miles of distribution lines and over 18,000 miles of transmission lines.

Coworkers in Electric Transmission & Distribution actively engage in the Lean Methodology through the use of visual management in operating reviews to cross-functionally identify and solve problems, and create standard work. By working together as One Electric. One Team. We are delivering for our hometowns.

Position Summary

The Service Planning & Design leadership job family is responsible for customer advocacy, project coordination and delivery for new business electric and gas customer projects, designs, cost estimates, contracts, accounts receivables, dependency management, clerical services and other related services. Incumbents are responsible for the strategic engagement and ongoing new business relationship management with large builders and developers, cities and counties, and active strategic customers in PG&E's service territory. Responsibilities include planning for, and addressing, emerging legislation and trends in new business gas and electric service, partnering with internal stakeholders from other lines of business to successfully enable new business gas and electric load for critical support of economic vitality and housing growth requirements, and providing support during major emergencies.

This position is hybrid, working from your remote office and your assigned location based on business need. Location will be Stockton

CA Minimum: $122,000
CA Maximum: $207,000

This job is also eligible to participate in PG&E's discretionary incentive compensation programs.

Job Responsibilities

• Supervises staff providing customer consultation for new business opportunities, customer advocacy, project management and designs for new business gas and electric customers, overseeing the new service process roadmap and driving revenue generation for the company.
• Maintains overall customer experienceof new business customer projects, coordinating across all lines of business for service delivery.
• Supervises staff to drive performance and accomplish results through effective recruitment and selection, training and development, performance management and coaching, and rewards and recognition.
• Maintains organizational and employee performance in alignment with new business customer delivery goals and metrics including safety, productivity, quality, customer satisfaction and areas of improvement.
• Establishes and maintains effective relationships with union shop stewards and understands and adheres to union contracts.
• Ensures adherence in the areas of tariff compliance, rules, regulations, accounts receivable guidelines and contracts. Ensures work is performed and meets all Company and California Public Utilities Commission (CPUC) standards, criteria and compliance requirements.
• Creates a safety-first work environment and culture.

Qualifications

Minimum:

• Bachelors Degree in Business Administration or job-related discipline or equivalent experience
• 3 years of job-related experience
• 2 years of utility/construction/urban planning experience including experience with service planning, estimating, project management, technical customer service and/or other relevant experience.
• CA Class C License, or equivalent
• Ability to travel up to 10 percent of working time

Desired:

• Leadership experience, job-related, 2 years
• PMI-Project Management Institute PMP-Project Management Professional certification
• Construction Management certification
• Knowledge of utility industry safety practices and requirements.
• Strong knowledge of new business tariffs and gas &electric Rule 2, 15, and 16.
• Knowledge of the California Public Utility Commission General Orders (GO) 95, 128 and 165 requirements and bargaining unit contracts.
• Knowledge of gas and electric distribution construction practices.
• Knowledge of estimating preparation and approval process.
• Working knowledge of the Work Management Process, SAP and Construction Scheduling process.
• Working knowledge of bargaining unit contracts
• Good communication, interpersonal, and collaboration skills to effectively build relationships and manage subordinates.
• Strong customer service orientation.
• Proficient in Microsoft Office and SAP.