External Communications Manager, Platforms and Devices

Google; San Francisco (CA); On-site; USD 116,000 - 166,000; Full time

Job summary

Google LLC in San Francisco, CA, USA seeks an External Communications Manager for Platforms and Devices to lead campaigns for Pixel ecosystem products and the Google Store’s PR strategy, including store launches.

You will work with cross-functional partners across GCPA, Marketing, Product and Legal to craft narratives and explore new formats like visuals and video to explain complex technology clearly. This role demands collaboration and multitasking to tight deadlines.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 4 year of experience in public relations, media relations, or internal and executive communications with technology products or services.

Responsibilities

• Lead the strategy and execution of external communications for Pixel ecosystem products (such as Pixel Buds), including launches and ongoing campaigns.
• Support the external reputation of the Google Store and oversee all new store location launches domestically, and support upcoming International stores.
• Coordinate with cross-functional partners across GCPA, Marketing, Product, Legal, and more to build the narrative around new products, triage how to manage media requests, and ensure coherent messaging across complex initiatives.
• Experiment with innovative formats for storytelling (e.g., visuals, short-form video, podcasts) to amplify and humanize complex technical and product narratives.

Skills

Cross-functional collaboration

Influencing without authority

Verbal and written communication

Education

Bachelor's degree or equivalent practical experience

Job description

External Communications Manager, Platforms and Devices

Share External Communications Manager, Platforms and Devices

Google San Francisco, CA, USA

X Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

• Bachelor's degree or equivalent practical experience.
• 4 year of experience in public relations, media relations, or internal and executive communications with technology products or services.

Preferred qualifications:

• Demonstrated experience with cross-functional collaboration, influencing without authority and drive decisions with multiple stakeholder groups.
• Excellent verbal and written communication skills.

About the job

As a member of the Global Communications and Public Affairs team, you will lead communications campaigns for Pixel ecosystem products and Pixel accessories. In addition, you will manage PR strategy and communications for Google Store, including its physical locations and online presence.

This role supports the Devices and Services organization at Google, which is focused on transforming computing to empower everyone with the most important devices that people use every day. This includes building Google’s popular consumer hardware products and services, including Pixel phones, watches, buds, and a growing selection of accessories. The Google Store is the official retail hub operated by Google for its ecosystem of hardware products, as both a major digital e-commerce platform and a growing brick-and-mortar retail footprint around the world.

We are looking for an enthusiastic, detail-oriented team player who can work cross-functionally, adapt in a fast-paced environment, and isn't afraid to try out new ways of doing things. To succeed, you will need to be able to manage a complex group of stakeholders, combine creativity with organizational skills to manage numerous different projects to tight deadlines simultaneously.

We help inform and educate users, advertisers, partners, opinion leaders--and our own employees--about the benefits of Google's products, our distinctive company culture/values and our approach to the big public policy issues of the day. You are quick-witted, entrepreneurial and intellectually curious. To succeed in this role, you are willing to try new things and can manage numerous projects with tight deadlines. Things happen quickly at Google, and to do great work, you need to be an enthusiastic team player who can work cross-functionally with partners across PR, Communications, Marketing, Product, and beyond.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $116000 - $166000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google .

• Lead the strategy and execution of external communications for Pixel ecosystem products (such as Pixel Buds), including launches and ongoing campaigns.
• Support the external reputation of the Google Store and oversee all new store location launches domestically, and support upcoming International stores.
• Coordinate with cross-functional partners across GCPA, Marketing, Product, Legal, and more to build the narrative around new products, triage how to manage media requests, and ensure coherent messaging across complex initiatives.
• Experiment with innovative formats for storytelling (e.g., visuals, short-form video, podcasts) to amplify and humanize complex technical and product narratives.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.