Express Technician

Tempe Honda; Tempe (AZ); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Health care options

401(k) plan

Training and growth

State-of-the-art facilities

Job summary

Tempe Honda is seeking an Express Technician to perform repairs and maintenance per factory and dealership specifications, ensuring an exceptional customer experience. You will work in a team, adhere to safety standards, and communicate clearly with Service Advisors while maintaining clean, organized work areas.

The role emphasizes delivering fast, accurate service in a modern shop with opportunities for training and career growth within a Fortune 500–level organization.

Qualifications

• Genuine interest in delivering exceptional customer experiences.
• Friendly, enthusiastic, reliable and a positive team-player attitude.
• Strong work ethic in a fast-paced environment.
• Safe working knowledge of shop tools; dealership experience preferred.

Responsibilities

• Perform repairs and maintenance per factory and dealership standards.
• Deliver world-class service and communicate status to Service Advisors.
• Adhere to safety, quality, and timeliness requirements.
• Support team and maintain clean and organized work area.

Skills

Customer service mindset

Team player

Strong work ethic

Safety awareness

Tools

Shop tools knowledge

Job description

Tempe Honda Express Technician

Tempe Honda, a Penske Automotive Group dealership, is looking for an Express Technician to join our team and deliver extraordinary customer experiences. The role involves performing repairs and maintenance work in accordance with factory and dealership specifications and time standards to ensure an excellent customer experience.

Benefits

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor’s Best Places to Work.
• Comprehensive benefits program including health care options (medical, dental, vision) and a 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.
• State-of-the-art facilities and excellent working conditions.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive team‑player attitude.
• Strong work ethic with the ability to work in a fast‑paced, results‑driven environment.
• Safe working knowledge of shop tools and equipment, with dealership experience preferred and brand knowledge desired.

Expectations

• Commitment: ensure customers have a world‑class service experience in all vehicle repairs.
• Excellence: provide an unparalleled level of technical knowledge and expertise to repair and maintain vehicles to the highest factory and dealership standards.
• Communication: clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
• Accountability: comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
• Safety: understand and comply with all federal, state, and local regulations affecting shop operations, including handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.

Interview Process

Our interview process typically includes a phone interview, several in‑person interviews, background check, reference check, driving record review, and a drug screen.

Equal Opportunity Statement

Penske Automotive Group is an equal opportunity employer and maintains a drug‑ and alcohol-free workplace. Some positions may require applicants to possess a valid driver’s license and have a good driving record.