Expo

The Longboard; Sullivan's Island (SC); On-site; USD 25,000 - 30,000; Full time

Job summary

The Longboard Sullivan’s Island is seeking an Expo team member to bridge kitchen and dining room, delivering knowledgeable, friendly service in a high-volume setting. You will help manage station flow, communicate with chefs, and ensure orders are prioritized and presented to our standards.

Ideal candidates are hospitality-driven, detail-oriented, and comfortable collaborating with a large team to create memorable guest experiences. On-site role at Sullivan’s Island, SC.

Qualifications

• Excellent communication and interpersonal skills across a team setting.
• Collaborative attitude to work with front-of-house and back-of-house.
• Strong organization and attention to detail in service flow.
• Able to adapt quickly in a dynamic, high-volume dining environment.
• Familiarity with health, safety and sanitation basics.

Responsibilities

• Provide knowledgeable, friendly, attentive, energetic and thoughtful service at all times.
• Control the flow of service between kitchen, servers, and guests.
• Ensure orders are prepared with correct priority and timing.
• Mark tickets to Ballast’s standards and assist in garnishing plates.
• Check dishes before delivery for accuracy, presentation, and temperature.
• Communicate with Head Chef and BOH about kitchen issues and updates.
• Transfer important information between kitchen and servers/bartenders.
• Ensure compliance with operational standards and local laws.
• Follow company policies and maintain professional conduct.
• Speak fluently on ingredients, sourcing, allergens, and preparations.
• Prioritize multi-tasking and adapt to shift priorities.
• Collaborate with colleagues and support floor team as needed.
• Address guest feedback or operational challenges with management.
• Maintain clear, respectful communication with all team members.
• Prepare stations and stay organized to handle rush periods.
• Know the Longboard story and what makes us tick.
• Show up with sharp appearance and follow dress code.

Skills

Excellent communication

Collaborative attitude

Strong organizational skills

Attention to detail

Adaptability in fast-paced env

Job description

THE LONGBOARD [SULLIVAN’S ISLAND] - EXPO

THE ATMOSPHERE

The Longboard Sullivan’s Island is the second iteration of our celebrated coastal dining concept, first launched in 2015 on St. John, USVI. Echoing the island vibes of our flagship, the Sullivan’s Island location offers refined, seafood-forward fare alongside a vibrant bar program featuring Caribbean-inspired craft cocktails. Our setting blends laid-back Lowcountry charm with spirited Caribbean energy to create a relaxed, yet elevated dining experience. Our restaurants are more than places to eat— they’re destinations to experience. We bring the vibes, the views, and the hospitality to match. With locations across the U.S. Virgin Islands and beyond, we’re all about blending world-class service with the soul of the Caribbean.

THE IDEAL MATCH

We’re seeking dynamic, self-motivated and hospitality-driven team members who are passionate about food, beverage, and creating exceptional guest experiences. The ideal candidate thrives in a fast-paced and team-focused environment. This person solves problems with grace, brings professionalism, a sense of fun, and enjoys working alongside a large team to improve performance and increase retention. Our Expos are the final bridge between our kitchen and the dining room table. We’re looking for enthusiastic, detail-oriented, and ambitious staff that want to be a part of The Longboard culture.

BALANCED HOSPITALITY

The Longboard Sullivans Island brings a fresh, vibrant take on coastal Caribbean dining—where tropical, casual vibes meet elevated experiences. Our restaurants are destinations that blend music, sunshine, island flavors, and top-tier hospitality into unforgettable moments. We’re laid-back but dialed-in. Professional but never stuffy. Every guest is welcomed like family— and we take that seriously.

KEY ACCOUNTABILITIES

• Provide knowledgeable, friendly, attentive, energetic and thoughtful service at all times.
• Control the flow of service between the kitchen team, servers, and guests.
• Ensure orders are being prepared with the correct priority.
• Mark tickets according to Ballast’s standards and assist in the final garnishment of dishes.
• Check dishes before delivery for accuracy, presentation, and temperature.
• Communicate with Head Chef and BOH team about all kitchen-related issues, menu changes and updates relating to service.
• Transfer important information between the kitchen and the servers/bartenders.
• Ensure compliance with operational standards, health department regulations, and all federal/state/local laws.
• Always follow and enforce company policies and procedures.
• Speak fluently on ingredients, sourcing, allergens, menu, and preparations to help guide service staff.
• Master the art of multi-tasking; take cues from multiple team members and prioritize tasks on the fly in a high- volume environment.
• Collaborate effortlessly with your colleagues. Support your floor team and always lend hands when needed!
• Partner with management promptly to resolve any guest feedback or operational challenges.
• Prioritize professional, respectful, and open communication with all team members.
• Stay ahead of the rush. Prep your stations, maintain organization, and communicate effectively so you’re never caught off guard during service.
• Know the ballast background and what makes us tick! Our story is what sets us apart.
• Show up to show out. Look sharp, follow the dress code, and bring your best self to every shift.

ROLE REQUIREMENTS

• Excellent communication, interpersonal skills, and a collaborative attitude.
• Must possess exceptional work ethic, strong attention to detail, and strong organizational skills.
• Receptive to constructive criticism and performance feedback.
• Ability to demonstrate quick thinking and adaptability in a constantly changing environment.
• Understanding the health, safety, and sanitation rules and regulations.

OUR DNA

• Integrity is everything. Without it, nothing else matters. We lead with honesty, accountability, and trust. Always doing the right thing, even when no one’s watching.
• We invest in growth.Continuous training and development aren’t extras; they’re essential to our shared success. We see ongoing learning and development as an investment, not just in our team, but in our future.
• Creativity drives innovation.Innovation starts with imagination. We embrace fresh ideas and bold thinking to stay ahead and stand out.
• Happy teams serve better.A happy, supported, and professional team creates the kind of guest experience that sets us apart and empowers us to deliver exceptional experiences.
• We deliver legendary service.The kind of personalized care that turns moments into memories, experiences guests can’t forget, and rave about long after they leave.
• Work hard, stay sharp, and have fun.We bring passion and professionalism to everything we do while keeping it light, positive, and full of energy. Excellence and enjoyment go hand-in-hand.

EQUAL OPPORTUNITY EMPLOYER | COME AS YOU ARE

At The Longboard Sullivan’s Island, we believe great hospitality starts with great people, and that means all people. We don’t care what you look like, where you’re from, who you love, or how you identify. If you have good energy and a passion for making people feel welcome, you’ve got a spot on our team. No judgment. No discrimination. Just good vibes and equal opportunity for all.