Expert PMO Analyst - Public Sector

Lumen Technologies, Inc.; Washington (District of Columbia); On-site; USD 145,000 - 194,000; Full time

Job summary

Lumen Technologies, Inc. in the Washington DC metropolitan area seeks a Program Management Office (PMO) Analyst to track deliverables, maintain documentation, and ensure alignment with IT lifecycle and SDLC standards.

This role may supervise others and requires attention to detail in a high accountability environment. Qualifications include a TS/SCI clearance with polygraph and extensive experience in systems analysis, requirements translation, and enterprise SDLC governance.

Qualifications

• Extensive PMO experience and familiarity with IT lifecycle and SDLC governance.
• Experience translating business needs into engineering requirements and workflows.
• Strong analytical and communication skills for cross-functional collaboration.

Responsibilities

• Track, monitor, and provide status updates on program and project deliverables to ensure timelines and commitments are met.
• Maintain centralized PMO documentation and standardized templates for technical and management use.

Job description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.The RoleSupports Program Management Office (PMO) Jiminy Cricket functions by tracking deliverables, maintaining documentation, supporting business process analysis, and ensuring alignment with IT lifecycle and Software Development Life Cycle (SDLC) standards. Decision making and domain knowledge may have a critical impact on overall project implementation. May supervise others.Location and ScheduleCustomer site in the Washington DC Metropolitan areaThis is a full-time position, 40 hours per week Monday through FridayWhat We Look For in a CandidateTrack, monitor, and provide status updates on program and project deliverables to ensure timelines and commitments are met.Apply established processes to ensure data accuracy, currency, validity, and relevance across PMO artifacts and reporting.Maintain a centralized library of PMO documents and develop standardized templates for both technical and management use.Support project, program, and portfolio-level activities including process analysis, mapping, optimization, reporting, market research, and internal communications.Translate business processes into actionable workflows, dashboards, and reporting tools to enhance visibility and decision-making.Update and maintain organizational IT lifecycle documentation supporting Agile methodologies.Define, develop, and maintain engineering (SDLC) artifacts, architecture standards, and governance processes. Provide oversight for Enterprise SDLC reviews, including change management activities.The Main ResponsibilitiesClearance Level TS/SCI with polygraphEducationHigh School Diploma/GED and 12 years of relevant experience within the last 15 years ORAssociate's Degree and 10 years of relevant experience within the last 15 years ORBachelor's Degree and 8 years of relevant experience within the last 15 years ORMaster's Degree and 6 years of relevant experience within the last 15 years ORPhD and 4 years of relevant experience within the last 15 yearsExperienceExperience formulating and defining systems scope and objectives based on both user needs and a thorough understanding of the business systems and industry requirementsExperience performing analysis of business and user needs, documentation of requirements, and translation into proper requirements specificationsExperience providing consultation on complex projects and is considered to be top level contributor/ specialist of most phases of systems analysis, while considering the business implications of the application of the technology to the current and future business environmentsExperience planning and managing the realization of benefits through the integration of new capabilities within business practices\\Defining the benefits that will realize the strategic objectives of the programExperience maintaining focus on organizing and managing how time and resources are investedExperience advising the PMO on whether the outputs and outcomes will lead to the realization of new business processesExperience with optimizing the timing of the release of new deliverables into business operationsCompensationThis information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.Location Based Pay Ranges$145,456 - $193,940 in these states: WALumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.#LI-OnsiteRequisition #: 343058Life at LumenLife at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.To learn more about Life at Lumen and how we live the Lumen 8, please visit:https://jobs.lumen.com/global/en/life-at-lumenBackground ScreeningIf you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Equal Employment OpportunitiesWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.Privacy NoticeLumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:https://jobs.lumen.com/global/en/privacy-noticeDisclaimerThe job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.