Expert Opportunity - Customer Success Director ($70/hr, up to $1,400/week)

Ethos; Boston (MA); Remote; USD 83,000 - 110,000; Part time

Job summary

Ethos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.

We are seeking a Customer Success Director with 4+ years enterprise experience to help train AI models on professional presentation tasks, delivering executive-ready slides and QBRs on a flexible, fully remote schedule (5–20 hours weekly).

Qualifications

• 4+ years in enterprise customer success at a top company.
• Track record of building and delivering executive business reviews.
• Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail.

Responsibilities

• Help train AI language model on professional presentation and slide deck tasks.
• Create, evaluate, and refine AI-generated presentations and slide decks across core workflows: quarterly business review decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations.

Skills

Enterprise Customer Success

Executive business reviews

Tools

PowerPoint

Job description

About This Opportunity

We're working with a leading foundational AI lab to find experienced customer success directors who can help train their latest language model on professional presentation and slide deck tasks.

About This Opportunity

We're working with a leading foundational AI lab to find experienced customer success directors who can help train their latest language model on professional presentation and slide deck tasks.

We're looking for CS directors with 4+ years running QBRs and executive business reviews for enterprise accounts to create, evaluate, and refine AI-generated presentations and slide decks across core workflows: quarterly business review decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations.

Compensation

$70/hour

Commitment

Flexible, 5-20 hours per week (or more if desired)

Location

Fully remote, work on your own schedule

Start date

ASAP

Qualifications

• 4+ years in enterprise customer success at a top company
• Track record of building and delivering executive business reviews
• Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail

About Ethos

Ethos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.

Key Requirements

• 4+ years in enterprise customer success at a top company
• Track record of building and delivering executive business reviews
• Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail