Field Service Technician

YSI Incorporated; Linthicum (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid Volunteer Program

Employee Resource Groups (ERG)

Job summary

A leading water technology company based in Linthicum, Maryland is seeking an Expert Field Service Technician. This role involves executing field service activities on complex systems, requiring a strong background in mechanical and electrical systems. The technician will work independently, troubleshoot issues, and communicate effectively with customers. Candidates should have experience in water treatment, plumbing, or HVAC, along with a clean driving record and the ability to pass a background check. The position emphasizes safety and teamwork while providing opportunities for professional development.

Qualifications

• 3 to 7 years of technical work experience.
• Ability to obtain DOT Medical card.
• Clean driving record.

Responsibilities

• Conduct field service activities safely and efficiently.
• Proactively troubleshoot multi/complex systems.
• Perform preventative maintenance and manage parts inventory.

Skills

Electrical experience

Mechanical experience

Diesel experience

Plumbing experience

Customer service experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Smart devices

Job description

Expert Field Service Technician page is loaded## Expert Field Service Technicianremote type: Onsitelocations: Linthicum Heightstime type: Full timeposted on: Posted Todayjob requisition id: R47953Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.**Job Summary:** The Expert Field Service Technician will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role works with more advanced and multi/complex systems, proactively troubleshoots systems, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and may be responsible for work in multiple systems/locations/customers. **Responsibilities:** To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.* Create and maintain safe working environment and culture within the organization* Take care of company property* Demonstrates high impact culture through innovation, accountability and empowerment* Must be able to function in a team environment* Usually works with little to no supervision* Works independently and has ability to lead/coach/guide/motivate**High Impact Behaviors:*** Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.* Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.* Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.**Education & Experience Requirements:*** HS diploma or equivalent**Experience Requirements:*** Ability to obtain DOT Medical card* Clean driving record* Work experience preferred* Able to pass background check & pre-employment drug screen* Water treatment experience highly preferred* Plumbing/HVAC experience A PLUS* 3 to 7 years of technical work experience**Skill Requirements:*** Electrical, mechanical, diesel, fusion experience depending on business unit* Work without direct supervision and provides coaching/training to junior-level technicians* Technically sound* Experience with Microsoft Office including smart devices* Must have customer service experience* Demonstrates critical thinking and troubleshooting ability* Synthesizes technical information and communicates it clearly* Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways\*\*Job postings will include a wide salary range, with each role's pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions\*\*Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovationbackground, skills and interests.