Experiential Account Director: Growth & Delivery

Acosta, Inc.

Seattle (WA)

On-site

USD 90,000 - 115,000

Full time

8 days ago

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Job summary

Mosaic Sales Solutions US Operating Co, LLC seeks a senior experiential marketing leader to own portfolio health, client partnerships, and program delivery across conferences, trade shows, and live activations. You will guide cross-functional teams, shape long-term account strategy, and drive growth in B2B and B2C programs.

You will manage senior client engagements, oversee budgets and staffing, and ensure seamless delivery from strategy through post-event learnings.

Qualifications

10+ years of account leadership or client service in experiential marketing or agency.
Experience leading complex experiential portfolios (conferences, trade shows, activations).
Proven senior client partner across matrixed organizations and multi-stakeholder environments.
Experience directing cross-functional teams including Strategy, Creative, Production, Operations, Finance, Analytics.
Strong commercial experience with budgeting, forecasting, retainers, and profitability.
Experience growing business and expanding agency services across B2B/B2C programs.

Responsibilities

Own the health, direction, and performance of an assigned portfolio of conferences, trade shows, and experiential activations.
Lead senior-level client conversations, business reviews, workshops, and escalations with confidence and clarity.
Set the account vision and translate it into annual and program-level priorities for clients and internal teams.
Build durable client relationships, anticipate needs, and protect long-term partnership health.
Provide oversight across multiple workstreams with clear ownership, decision rights, and accountability.
Be prepared to step into critical workstreams or onsite delivery when needed.