Experienced Water and Fire Damage Technician

Cleaning and Restoration Experts LLC; Elizabethtown (Lancaster County); On-site; USD 52,000 - 76,000; Full time

Job summary

Cleaning and Restoration Experts LLC in Elizabethtown, PA is seeking a responsible, experienced water and fire damage lead technician to join our family-owned team. You will oversee crew members, sketch properties, and write mitigation estimates to restore homes during tough times.

Candidates must have a valid driver's license, own tools, and strong customer service. Expect Mon–Fri 8:00–4:30 with potential weekends and after-hours; you will communicate progress to owners and insurance

Qualifications

• Must have valid driver's license.
• Work Mon-Fri 8:00–4:30; call-offs discouraged.
• Possible weekend and after hours required.
• Provide excellent customer service.
• Have their own tools.
• Communicate progress to the building owner and direct supervisor.
• Manage crew members efficiently.
• Sketch property.
• Write full mitigation estimate.
• Learn different techniques using coworkers knowledge.
• Be well organized.
• Have a calming presence in times of distress.
• Photo document all aspects of a loss.
• Communicate with insurance agents and adjusters.

Responsibilities

• Lead as the water and fire damage lead technician on jobs.
• Oversee crew members and ensure work progresses smoothly.
• Sketch properties and document losses with photos.
• Prepare and write full mitigation estimates for claims.
• Maintain clear communication with owners, supervisors, and insurers.
• Demonstrate calm, organized conduct in stressful situations.

Skills

Driver's license

Customer service

Team leadership

Communication

Organizational skills

Calm under pressure

Crew management

Attention to detail

Tools

Own tools

Mitigation equipment

Job description

Tired of working for a franchise? Let's chat. We are currently looking for a responsible, experienced, water and fire damage lead technician. We're a family owned operation that is looking to add to our team of amazing individuals. Our goal is to provide our customers with a great restoration experience in a very hard time.

The candidate is required to:

• Must have drivers license
• Work Mon-Friday 8-430 (Call offs highly discouraged)
• Possible weekend and after hours that will be mandatory
• Have great customer service
• Have their own tools
• Communicate all job progress to the building owner and direct supervisor
• Manage crew members efficiently
• Sketch property
• Write full mitigation estimate
• Learn different techniques using coworkers knowledge
• Be well organized
• Have a calming presence in times of distress
• Photo document all aspects of a loss
• Communicate with insurance agents and adjusters