Experienced VESDA Technician/ Supervisor

VSC Fire & Security

Town of Charlotte (NY)

On-site

USD 94,000 - 135,000

Full time

14 days+

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Company vehicle

Fuel card

Company cell phone/tablet

Paid vacation

Health insurance

HSA/FSA

Life insurance

Referral bonus

Parental leave

EAP

Boot allowance

NICET reimbursement

Training & advancement

PPE provided

Job summary

VSC Fire & Security in Charlotte, NC seeks an Experienced VESDA Technician/Supervisor to oversee field technicians, plan manpower, and direct installation, testing, and repair of fire detection, security, and nurse call systems. This role may involve training other technicians and coordinating with sales and design teams.

Two to three years of experience, relevant licensure, and a strong focus on safety and communication are required.

Qualifications

Two to three years of experience installing commercial integrated systems.
State or local licensure where required.
Exceptional attention to detail and strong communication skills.
Ability to read electrical plans, drawings, and specs.
Valid driver's license and reliable transportation.
May require participation in on-call rotation.
NICET certification (preferred) or working knowledge of related systems.

Responsibilities

Recruit, train, supervise, evaluate, discipline, and terminate field employees, including helpers and technicians.
Monitor work schedules, safety, and payroll documentation.
Coordinate with Design, Sales, and Purchasing for pre-construction, installation, and close-out phases.
Maintain communication with owners, representatives, and other contractors regarding progress and issues.
Visit sites to check progress and fulfill contractual commitments.
Ensure safety standards and proper use of PPE across the team.
Provide in-service training and certification as needed.
Assist sales in evaluating labor requirements and project costs.

Job description

VSC Fire & Security delivers integrated, cutting-edge fire protection, life safety and security solutions, including fire suppression and detection systems, fire sprinklers, alarms and security systems.

The company was founded in 1958 on quality craftsmanship and exceptional customer service, with integrity and reliability at the center of everything we do. As the premier provider of fire protection and life-safety solutions across the Southeast, VSC Fire & Security provides every customer with comprehensive solutions through outstanding design, efficient installation, reliable service and repair, and thorough inspections.

VSC Fire & Security in Charlotte, North Carolina is seeking candidates for the position of Experienced VESDA Technician/ Supervisor.

Position Summary:

Oversees field technicians and coordinates field manpower planning with sales and design personnel. Responsible for planning, scheduling, and directing all field personnel in performance of fire detection and alarm equipment, security, and access equipment, closed circuit television and other monitoring devices, nurse call or other safety and security devices. When needed, performs installation tasks, advanced diagnostic, trouble shooting and repair procedures on cables, wiring, connections, and equipment as well as on installed systems and cables. May be responsible for training other Technicians on all aspects of installation, trouble shooting and repair. Provides review for updated or future improvements on existing manufacturers’ equipment as required. Integrated Systems may include any of the following: Fire Alarm; Intrusion Detection; Access Control; CCTV; IP Cameras; Networking Infrastructure; Telecom; BDA (Bi-Directional Antenna systems); DAS (Distributed Antenna Systems); Audio/Video; Nurse Call; Area of Refuge; Intercom; Crestron; Extron; Honeywell; Notifier; Gamewell FCI; Silent Knight; Fire Lite; Siemens; AutoCall/JCI; or RATH.

** What we offer:

Excellent pay $45.00 - $65.00 and up based on experience
Overtime eligible
Company vehicle and fuel card for applicable positions
Company cell phone and/or tablet for applicable positions
Paid vacation and company holidays
Medical, dental and vision insurance options for you and your family
Health Savings Account (HSA) or Flexible Spending Account (FSA)
Company paid life insurance for full time employees
Employee apparel program
Company paid long term disability insurance
Bonus for referring new employees
Parental leave for full-time employees
Employee Assistance Program (EAP)
Boot Allowance
NICET certification test reimbursement
Opportunities for training and advancement
All needed Personal Protective Equipment (PPE) provided

Position Summary:

What you need:

Two to three years of experience installing commercial construction integrated systems.
State or local licensure where required.
Exceptional attention to detail, communication skills, and the ability to multi-task.
Effectively communicate with others: including, clients, co-workers, supervisors, and job site personnel regarding work procedures, schedules, complaints, and construction problems.
Monitor and enforce safety policies and procedures.
Instruct others how to install, troubleshoot, and service LV systems.
Ability to follow written and verbal instructions with minimal supervision.
Competence in reading and interpreting electrical plans, drawings, schematics, and specifications.
Ability to pass various background checks when required.
Reliable transportation, valid State Driver’s License with acceptable driving record for use of company vehicle.
May require participation in on-call rotation.
Desirable (but not required):
- NICET Level l or higher.
- Working knowledge of fire alarm, CCTV, access control, and structured cabling systems.

** What you will do:

Recruit, train, supervise, evaluate, discipline, and terminate field employees, including helpers, apprentices, and alarm technicians. May also supervise warehouse personnel and purchasing coordinator.
Monitor work schedules, safety, and approve documentation for payroll and work-related incidents or injuries.
Identify individuals with potential, encourage apprenticeship and NICET training, and offer skill development opportunities.
Coordinate with Design, Sales, and Purchasing personnel for pre-construction, installation, and close-out phases of contracts.
Maintain communication with owners, representatives, and other contractors regarding work schedules, progress reports, change orders, and critical factors.
Visit sites as necessary to check progress and fulfill contractual commitments.
Communicate with owners, representatives, AHJs, and building inspectors to resolve compliance issues and represent client’s interests.
Handle client disagreements tactfully, patiently, and with integrity.
Assist sales personnel in evaluating labor requirements, material costs, and project management needs.
Quote service, repair, or renovation requests for new and existing customer contacts.
Ensure department personnel follow site‑specific and company safety standards.
Report all accidents and injuries promptly and follow up on lost‑time injuries.
Ensure personnel have necessary tools, equipment, and adhere to safety requirements.
Ensure field personnel with company vehicles comply with driving regulations and truck maintenance.
Coordinate safety training program with Safety Director and Risk Manager. Provide in‑service training and certification.
Maintain knowledge of current OSHA standards and complete OSHA supervisor training.
Review and reinforce standard operating procedures and address behavior that raises job‑site liability or property damage risks.