Experienced Service Technician

Fields Auto Group; Waukesha (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) Plan

Paid Training

Employee vehicle purchase plans

Saturdays Lunches

Discounts on products and services

Job summary

Fields Auto Group in Waukesha is looking for experienced Service Technicians to join our dynamic team. The ideal candidate will have over 5 years of experience, strong diagnostic skills, and a customer-focused approach.

We offer a competitive benefits package including health insurance, 401(k), and a signing bonus of $2,500. Join us in providing an exceptional customer experience while growing your career in a supportive environment.

Qualifications

• 5+ years of Service Technician experience required.
• Excellent customer service skills.
• Valid Driver’s License with an acceptable driving record.

Responsibilities

• Perform work specified on the repair order efficiently.
• Test-drive vehicles and diagnose issues.
• Communicate with Service Advisor about repairs needed.

Skills

Customer service

Teamwork

Diagnostic skills

Fast-paced work adaptation

Positive attitude

Education

High school diploma or equivalent

A level qualification (Diagnostic, Electrical, Engine Repair)

Job description

Fields Land Rover of Waukesha is seeking high integrity, positive minded, energetic team members to join our dynamic dealership environment! Please join us in our efforts to provide premium customer service experience and create life‑long relationships with our customers and fellow team members.

As a family owned and operated business, our culture is defined by our shared beliefs in the importance of safety, integrity, courtesy, presentation, and efficiency. We strive to ensure a supportive and collaborative environment where team members are encouraged to grow and elevate their careers through promotion within the organization.

Signing Bonus: $2,500.00

Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership procedures.
• Test‑drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Provide an estimate of time needed for additional repairs.
• Execute repairs under warranty to manufacturer specifications.

Qualifications

• 5+ years of Service Technician experience required.
• A level qualification, including Diagnostic, Electrical, and Engine Repair.
• Must hold a high school diploma or equivalent.
• Excellent customer service skills.
• Basic computer skills.
• Positive, friendly attitude, along with a customer service mentality.
• Enjoy working in a fast‑paced environment.
• Team player.
• Valid Driver’s License with an acceptable motor vehicle driving record according to dealership guidelines.
• Ability to learn new technology, repair and service procedures and specifications. Able to operate electronic diagnostic equipment.
• Must complete a full background screening including a motor vehicle report.

Benefits

Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Sundays Off, Discounts on products and services.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger, and reach with hands and arms; climb or balance; and talk or hear; frequently required to stoop, kneel, crouch, or crawl; occasionally required to sit; must regularly lift and/or move up to 40 pounds; specific vision abilities required by this job include close vision, and depth perception.