Experienced Optician/Patient Experience Coordinator

Salt & Light Eye Care; Cielito Lindo (NM); On-site; USD 24,796 - 34,440; Full time

Job summary

Salt & Light Eye Care in Cielito Lindo, NM is looking for an experienced optical or optometry professional to join our concierge practice. The role focuses on providing exceptional patient care, managing patient flow, and assisting with optical sales.

Ideal candidates should possess at least 2 years of relevant experience, demonstrate strong communication skills, and exhibit a professional demeanor. Competitive hourly pay is offered along with bonus opportunities.

Qualifications

• Minimum 2 years optical, optometry, or ophthalmology experience.
• Comfortable with technology and scheduling systems.

Responsibilities

• Greeting and checking in patients.
• Scheduling and confirming appointments.
• Optical sales and frame styling.
• Educating patients on lenses/products.
• Managing patient communication and follow-up.

Skills

Optical/Optometry Experience

Strong Communication Skills

Multitasking

Organized and Detail-oriented

Job description

Salt + Light Eye Care + Aesthetics is seeking an experienced, professional, and patient-centered team member to join our boutique concierge-style practice in Albuquerque, NM.

This is NOT an entry-level position.

We are looking for someone with optical/optometry experience who can confidently step into a fast- paced but peaceful environment focused on exceptional patient care, luxury eyewear, dry eye treatment, and aesthetics.

Our ideal candidate is:

• Warm and welcoming.
• Emotionally mature and dependable.
• Experienced in optical and patient flow.
• Comfortable adjusting/troubleshooting glasses.
• Confident discussing premium products and services.
• Organized, proactive, and detail-oriented.
• Aligned with a culture of integrity, excellence, kindness, and professionalism.

Responsibilities include:

• Greeting and checking in patients.
• Scheduling and confirming appointments.
• Optical sales and frame styling.
• Eyewear adjustments and troubleshooting.
• Educating patients on lenses/products.
• Assisting with dry eye and aesthetic workflows.
• Managing patient communication and follow‑up.
• Supporting a high‑end concierge patient experience.

REQUIREMENTS:

• Minimum 2 years optical, optometry, or ophthalmology experience.
• Strong communication skills.
• Ability to multitask efficiently.
• Professional appearance and demeanor.
• Comfortable with technology and scheduling systems.

ABO certification is strongly preferred but not required.

Compensation:

Competitive hourly pay based on experience + bonus opportunities for performance and treatment conversions.

This role has strong long-term growth potential for the right person.