Experienced Lead Service Technician

SPATCO Energy Solutions; Myrtle Beach (SC); On-site; USD 50,000 - 75,000; Full time

Job summary

SPATCO Energy Solutions in Myrtle Beach, SC is seeking an energetic Experienced Petroleum Service Technician to join our team. You will perform on-site service, troubleshooting, and repairs on dispensing pumps, fleet fueling systems, and related electronics, with thorough training provided.

You must handle paperwork, follow procedures, maintain a clean driving record, lift 75–100 lbs, work outdoors in varied weather, and be available for on-call shifts.

Qualifications

• High school diploma or equivalent is required.
• Must communicate professionally with customers.
• Able to lift 75–100 lbs and work outdoors in all weather conditions.
• Clean driving record and timely completion of service calls.

Responsibilities

• Fill out all paperwork for each service call and close the ticket with the vendor if warranty work is involved.
• Follow service procedures and take daily directions from the Service Manager or Dispatcher.
• Perform troubleshooting and minor repairs on fueling pumps, meters, and related electronics.
• Handle inventory coordination with warehouse and parts on site.

Skills

Troubleshooting

Mechanical aptitude

Professional communication

Safety consciousness

Education

High school diploma or equivalent

Tools

Volt-Ohm Meter

Amp-Clamp

Windows laptop with diagnostic software

Job description

SPATCO is looking for an energetic Experienced Petroleum Service Technician to join our team. This person must have the ability and aptitude to learn from each other and understand specific technical training and procedures! SPATCO provides complete and thorough training, which is a combination of vendor training/certification, and monitored field experience. The skills obtained to become very proficient in the field come from a combination of training and experiences gained from working in “the field” on this unique equipment mix. Technician Proficiency is the key to having a profitable branch and being employed with SPATCO. In summary a Petroleum Service Technician is a unique position.

Essential Functions

• Service Tech must fill out all paper work associated with the service call on site NO EXCEPTIONS and call into Vendors if it is warranty and close the call and get close out number, then call the dispatcher after each call is complete. (H-1, RGA, Core information, etc)
• Take daily directions from the Service Manager or Service Dispatcher on calls to be performed.
• Follow and abide by SP&T service call procedures.
• Be available for work at all times in an “on-call” status rotating schedule.
• Be able to perform troubleshooting and minor repairs of petroleum product leaks in the hydraulic pumping area of petroleum dispensing pumps and dispensers).
• Perform meter calibration certification.
• Be able to perform troubleshooting and repair of Fleet Fueling Systems (such as: PetroVend, Gasboy, and/or Fuel Master).
• Be able to perform troubleshooting and repair of mechanical flow meters (used for metering the flow rate of petroleum products in a dispensing unit).
• Be able to perform troubleshooting and repair of electronic tank monitors (such as: Veeder-Root, Incon, Red Jacket, and/or PetroVend).
• Be able to perform troubleshooting and repair of electronic POS (Point-of-Sale) terminals (such as: Verifone, Dresser Wayne, Gilbarco)
• Be able to perform troubleshooting problems with electrical wiring, and possess the ability to interpret and follow wiring diagrams.
• Be able to perform troubleshooting and repairs (to electronic board level and/or part) of gasoline dispensing units (such as: Gilbarco, Dresser Wayne, Gasboy, Tokheim, Bennett, and/or Schlumberger).
• Communicate with warehouse personnel in order to verify inventory and replenish what is needed on truck and to remove slow moving part and for parts needed for service calls before leaving the site.

Experience, Competencies and Education

• High school diploma or equivalent
• A Service Technician is the face of SPATCO Energy Solutions to the customer, therefore, a technician must communicate in a professional and courteous manner to the customer.
• Work on dispenser hydraulics and submerged pump units while in a “bent over” or “stooped” position for long periods of time.
• Operate company service van safely and efficiently with a concentrated effort to maintain a very respectable driving record.
• Use the following hand held test equipment: Volt-Ohm Meter, Amp-Clamp, Laptop Computer (Windows based) with communication software.
• Take constructive suggestions to improve work habits and troubleshooting techniques in a positive manner and apply those suggestions to increase efficiency and technical ability.
• Keep accurate inventory & review authorization levels on truck monthly to assure accuracy.
• Tech to get with warehouse personnel to get inventory that is needed to replenish trucks.

OTHER REQUIREMENTS

• IT/tech support or mechanic background preferred: at least 1 year
• A strong mechanical/technical: at least 1 year
• MUST have a clean driving record (no more than 1 violation)
• Ability to lift 75 –100 lbs when necessary during the course of performing their necessary duties.
• Work outside during all types of weather.
• Work under time constraints efficiently and have the ability to work well with others.
• Follow all company procedures. If you need a copy of procedures, please see your Branch manager.
• Keep company vehicle Clean, maintenance done regular, and only use for company business.

Equal Opportunity Employer --Minorities/Females/Veterans/Disabled Drug Free Workplace

We have a technical trainer on staff to ensure the proper equipment troubleshooting techniques and repairs and to constantly update the training level of our company technicians. Proficiency depends upon the individual technician’s ability to learn, retain, and apply. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.