Experienced Jeweler- Landmark

Brobston Group LLC; New York (NY); On-site; USD 44,083 - 71,635; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plans with company match

Paid time off

Adoption and surrogacy assistance

Parental leave

Job summary

A premier jewelry retailer in New York is seeking an experienced Jeweler to perform high-quality repairs and alterations on jewelry. The ideal candidate will have over 5 years of experience, strong attention to detail, and the ability to work flexible hours including weekends. This role emphasizes craftsmanship, safety, and customer interaction, offering a competitive hourly wage of $32 - $52 based on skills and experience.

Qualifications

• Minimum 5 years of experience in jewelry repair.
• Flexibility to work non-traditional hours including weekends.
• Strong initiative and ability to work without constant direction.

Responsibilities

• Perform repairs and alterations according to Tiffany standards.
• Maintain organized orders and adhere to due dates.
• Comply with all health and safety requirements.

Skills

Soldering

Laser welding

Attention to detail

Customer service orientation

Fluent English

Education

High school diploma or equivalent

Degree from jewelry technical/design program

Job description

Position Overview:

The New York Service Center Jeweler performs repairs and alterations for new and client owned jewelry at the Tiffany & Co. Landmark store. The Jeweler works with all precious metals, including platinum, gold and silver as well as other specialty materials. The Jeweler is expected to perform repairs using standard jewelry techniques including soldering, laser welding, fabrication, assembly, gluing, enameling, finishing, hallmarking, stone setting, etc. The Jeweler possesses a deep knowledge of jewelry materials including metal assay and gemstone identification and sensitivity. The Jeweler understands workshop safety and ensures risks are minimized. The Jeweler will be requested from time to time to work with clients and client advisors to discuss clients\' needs and issues. The Jeweler\'s standard shift coverage is during store hours, including weekends.

Key Accountabilities

• Perform repairs and alterations on all assigned orders according to Tiffany & Co. standards.
• Quality - Complete all craft work according to Tiffany quality and design standards; read, understand and follow written repair instructions and seek clarification when needed; inspect all assigned orders for additional defects and note, repair or escalate as appropriate; perform "specialty craft work" e.g. complex setting, enameling as appropriate to skill set and work mix.
• Productivity - Meet or exceed established productivity standards based on work mix and role
• Organization - Maintain assigned orders in an organized fashion ensuring that due dates are adhered to; report any late or potentially late orders to administration or management. Maintain an organized bench and work space. Request any needed parts, consumable material, tools or supplies according to established procedures; maintain all assigned parts, metals and scrap in a secure and organized fashion and according to established procedures.

Knowledge and development:

• Develop a working knowledge of Tiffany & Co. products including but not limited to designers, collections, materials, methods of manufacture and repair techniques.
• Proactively seek and apply new skills and techniques that result in quality, safety or productivity improvements.
• Proactively share skills and techniques with coworkers; actively collaborate with coworkers, administration and management in problem solving and process improvement.
• Provide assistance as needed throughout the store; perform alternate craft work as needed and as capable; assist administration with workflow management; participate in special projects.

Occupational Health and Safety

• Comply with all health and safety requirements including personal protective equipment, hazardous material handling and disposal, machine guarding, ergonomics, etc.
• Maintain a safe workstation free from risks. Immediately report any safety incidents, including "near misses" to management
• Contribute to the safe and efficient operation of the workshop; assist in cleaning and maintaining common areas and equipment; report any worn, broken or unsafe tools, equipment and supplies; identify and report any gaps in workshop infrastructure

Required Qualifications

• High school diploma or equivalent
• Minimum 5 years of experience
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work overtime as needed
• Soldering and laser welding experience
• Strong attention to detail
• Customer service orientation
• Ability to converse professionally with clients and have a professional appearance
• Fluent English language skills - Reading, Writing, Verbal
• Ability to shift tasks quickly to meet daily business needs
• Strong initiative and the ability to work without constant direction
• Excellent organizational abilities to manage and prioritize multiple tasks
• Demonstrated ability to identify and provide resolution for areas of improvement
• Ability to inspire trust, fairness, integrity, and professionalism with staff members as well as management
• Ability to work with cross functional teams
• Detail oriented ability to communicate effectively with different levels of management
• Ability to prioritize and work in a highly dynamic, fast paced and team-oriented environment

Preferred Qualifications

• Degree from jewelry technical/design program
• Completion of Graduate Gemology degree or completion of courses
• Diamond setting experience
• Tiffany & Co. product knowledge
• Engineering ability
• Fabrication or assembly experience
• Basic computer knowledge

The hiring range for this position ranges from $32 - $52 per hour. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. Creating an inclusive workplace and workforce where everyone belongs is at the core of our values. We’re committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights.

We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar.Tiffany employees are eligible for comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and vision insurance, 401(k) plans with company match, paid time off, alongside other meaningful employee offerings.

The Company provides equal employment opportunities to all employees and candidates for employment without regard to age, race, religion, color, national or ethnic origin, alien or citizenship status, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, disability, or military/veteran status. Tiffany is committed to working with and providing reasonable accommodation to applicants with disabilities.

Job Identification : 60649

Job Category: : Supply Chain & Logistics

Assignment Category : Regular Full-time

Remote Positions : No

Professional Experience : Minimum 10 Years

Equal Opportunity Employer