Experienced Jeweler

Laurelton Jewelry; New York (NY); On-site; USD 39,000 - 77,000; Full time

Job summary

Tiffany & Co. in New York seeks an Experienced Jeweler who masters technical jewelry and stone work across a wide range of complex pieces, including high jewelry. You will craft and inspect client-owned and new items, and collaborate with CAD technicians to develop replacement parts.

The role also involves training junior jewelers, upholding safety and Tiffany quality standards, and representing the studio at client events when needed, sometimes traveling.

Qualifications

• Diamond and colored-stone setting experience.
• High school diploma or equivalent.
• Soldering experience.
• Flexible work schedule and ability to work overtime as needed, including weekends.
• Strong attention to detail.
• Ability to shift tasks quickly to meet daily business needs.
• Strong initiative and the ability to work without constant direction.
• Excellent organizational abilities to manage and prioritize multiple tasks.
• Demonstrated ability to identify and provide resolution for areas of improvement.
• Ability to inspire trust, fairness, integrity, and professionalism with staff members as well as management.
• Ability to work with cross functional teams.
• Detail oriented ability to communicate effectively with different levels of management.
• Ability to prioritize and work in a highly dynamic, fast paced and team-oriented environment.

Responsibilities

• Execute jewelry work with the highest quality and proficiency.
• Become a go-to jeweler for high jewelry stone setting, including center and colored stones.
• Assist Lead Jeweler in technical development and onboarding of new jewelers.
• Perform complex projects related to high jewelry items and client pieces.
• Design, fabricate and complete: shank installations, enameling, and bespoke alterations; work with CAD to develop parts.
• Support high jewelry events and be client facing when required, with some travel.
• Maintain Tiffany quality standards and follow repair instructions; inspect orders for defects and escalate when needed.
• Meet or exceed productivity standards based on work mix and role.
• Organize bench and work space; manage parts and tools per procedures.
• Perform setting, repairs and alterations on all assigned orders to Tiffany standards.

Skills

Diamond setting

Colored-stone setting

Soldering

Attention to detail

Team collaboration

Quality craftsmanship

Education

High school diploma or equivalent

Jewelry technical/design program degree

Graduate Gemology coursework

Job description

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past whiledreaming of our future.

Position Overview:

The Tiffany & Co. Experienced Jeweler, is proficient in nearly all technical aspects of jewelry and stone work.The Experienced Jeweler is skilled at performing jewelry using a wide range of standard and skilled techniques for complex new and client owned merchandise. They possess a deep knowledge of jewelry materials (including metal assay and gemstone identification and sensitivity) as well as CAD engineering, fabrication and installation, and is able to communicate this knowledge to technical and non-technical co-workers. The Senior Jeweler SME assists the Lead Jeweler with all jewelry/stone setting candidate bench testing. They also assist the Lead Jeweler in training newly hired jewelers and other technicians. The Senior Jeweler SME understands workshop safety, ensures risks are minimized and sets a strong compliance example in this area.

What You'll Do:

• The Experienced Jeweler possesses nearly all of the technical skills within the jewelry work scope and executes these skills with the highest quality and proficiency.
• Become a go-to Jeweler for high jewelry stone setting specifically with center andcolored stones.
• Assistthe Lead Jeweler in the technical development of all jewelry craft levels, included and not limited to bench test & onboarding.
• Performcomplex engineering projects related to high jewelry items as well as high value pieces for Tiffany clients.
• Design, solution, fabricate and complete the following: Adjustable shank installation on high value rings including rings with side stones, hot/cold enamel, solution parts engineering, stone setting. Pendants/brooch modifications, gallery reconstruction, watch case repair/fabrication, bespoke alterations, melee stone setting/tightening in all setting types. Hand-make settings for fancy shape stones. Construct invisible clasps and hidden bales on statement jewelry items. Partner with CAD technicians to develop new parts and custom components.
• The Experienced Jeweler may be called upon to support high jewelry events and to be client facing at these events. Some events may require travel
• Quality - Complete all craft work according to Tiffany quality and design standards; read, understand and follow written repair instructions and seek clarification when needed; inspect all assigned orders for additional defects and note, repair or elevate as appropriate; perform "specialty craft work" e.g. complex setting, enameling as appropriate to skill set and work mix.
• Productivity - Meet or exceed established productivity standards based on work mix and role.
• Organization - Maintain assigned orders in an organized fashion ensuring that due dates are adhered to; report any late or potentially late orders to administration or management. Maintain an organized bench and work space. Request any needed parts, consumable material, tools or supplies according to established procedures; maintain all assigned parts, metals and scrap in a secure and organized fashion and according to established procedures.
• Perform setting, repairs and alterations on all assigned orders according to Tiffany & Co. standards.

Knowledge and Development:

Take a role in developing the technical skill of new hires and co-workers; actively collaborate with coworkers, administration and management in problem solutioning. This solutioning is carried out with the goal of delivering the highest luxury experience for the client. Technical solutions will be engineered, carried out and shared with global TSC teams as well as Product Development and Category Management where applicable.

Technical Training:

• Participate in one-on-one or group training as needed for local and remote technicians.
• Take a role to help less knowledgeable technicians to develop a working knowledge of Tiffany & Co. products.
• Proactively seek and apply new skills and techniques that result in quality, safety or productivity improvements. Proactively share skills and techniques with coworkers; actively collaborate with coworkers, administration and management in problem solving and process improvement.

Service center & event support:

• Provide technical support for events. This support is comprised of new sale alterations as well as technical solutioning. In some cases this solutioning requires client facing skills.

Occupational Health and Safety:

• Comply with all health and safety requirements including personal protective equipment, hazardous material handling and disposal, machine guarding, ergonomics, etc.
• Maintain a safe workstation free from risks. Immediately report any safety incidents, including "near misses", to management
• Contribute and educate technical, and non-technical, staff in the safe and efficient operation of the workshop; assist and educate the technical staff in cleaning and maintaining common areas and equipment; report any worn, broken or unsafe tools, equipment and supplies; identify and report any gaps in workshop infrastructure. Identify technical equipment and tools with the goal of continually improving efficiency and safety within the workshop.

Required Qualifications:

• Diamond and colored-stone setting experience
• High school diploma or equivalent
• Soldering experience
• Flexible work schedule and ability to work overtime as needed, including weekends
• Strong attention to detail
• Ability to shift tasks quickly to meet daily business needs
• Strong initiative and the ability to work without constant direction
• Excellent organizational abilities to manage and prioritize multiple tasks
• Demonstrated ability to identify and provide resolution for areas of improvement
• Ability to inspire trust, fairness, integrity, and professionalism with staff members as well as management
• Ability to work with cross functional teams
• Detail oriented ability to communicate effectively with different levels of management
• Ability to prioritize and work in a highly dynamic, fast paced and team-oriented environment

Preferred Qualifications:

• Degree from jewelry technical/design program
• Completion of Graduate Gemology degree or completion of courses
• Tiffany & Co. product knowledge
• Engineering ability
• Assembly experienceGemstone setting experience
• Non-precious stone setting experience
• Basic computer knowledge

The hiring range for this position ranges from $28- $56/hr. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

• Locais Tiffany Service Center