Experienced Ford Parts Counter Specialist

Platinum Ford; Terrell (TX); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Health & Wellness Benefits

Company-Paid Group Life Insurance

401(k) Retirement Plan

Flexible Spending Account

Employee Referral Bonus Program

Employee Discounts

Free training and advancement

Job summary

Platinum Ford is seeking an experienced Ford Parts Counter Associate to join our Parts Department in Terrell, TX. The ideal candidate will help technicians and advisors identify and fulfill parts quickly and accurately, locate backordered items, and manage inventory with impeccable organization.

We value Ford dealership experience, strong knowledge of parts terminology, and excellent communication. This role supports wholesale, service, and retail customers in a fast-paced environment with

Qualifications

• Ford parts experience strongly preferred.
• Previous parts retail and/or wholesale sales experience.
• Experience with Xtime and DealerTrack is a plus.
• Strong automotive parts knowledge and terminology.
• Ability to accurately identify, locate, and source parts.
• Excellent follow-up and communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a busy dealership environment.

Responsibilities

• Assist technicians and Service Advisors with accurate parts identification and fulfillment.
• Pull and fill parts orders quickly and accurately.
• Inform customers and technicians of related or companion parts when appropriate.
• Locate out-of-stock parts through outside sources and place emergency orders when necessary.
• Monitor inventory and notify management of parts and shop supplies requiring immediate attention.
• Follow up on backordered and special-order parts.
• Notify Service Advisors when special-order parts arrive.
• Assist wholesale and outside sales representatives with orders.
• Ensure internal parts requests are properly billed to the appropriate repair order.
• Process returns, vendor returns, special orders, and backorders.
• Review will-call, backorder, and special-order inventory.
• Maintain organized records of repair orders, invoices, estimates, and special-order parts.
• Communicate effectively with technicians, advisors, vendors, customers, and other members of the Parts Department.
• Assist with lost-sales tracking and inventory control.
• Help maintain a clean, accurate, and organized Parts Department.

Skills

Ford parts experience

Parts retail/wholesale sales

Communication skills

Organizational skills

Multitasking

Valid driver's license

Tools

Xtime

DealerTrack

Job description

Platinum Ford is seeking an experienced Ford Parts Counter Associate to join our Parts Department in Terrell, TX. The ideal candidate will help technicians and advisors identify and fulfill parts quickly and accurately, locate backordered items, and manage inventory with impeccable organization.

We value Ford dealership experience, strong knowledge of parts terminology, and excellent communication. This role supports wholesale, service, and retail customers in a fast-paced environment with