Experienced Door Installation Technician - Chicago

VORTEX INDUSTRIES, LLC; Schaumburg (IL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Industry training

Career growth

Safety culture

Health benefits

401K match

Holidays & Vacation

Uniform & tools

Company vehicle

Boot allowance

Job summary

Vortex Doors in Schaumburg, IL, is seeking an Experienced Commercial Door Technician to install, repair, and maintain a variety of commercial doors and related hardware. The role emphasizes safety, reliability, and customer-focused service across field service calls.

Applicants should have 4+ years in the door industry, AAADM certification is a plus, and be capable of working with hand and power tools. A company vehicle is provided for visits to customer sites.

Qualifications

• High school diploma or equivalent is required.
• AAADM certification is a plus.
• Experience with commercial/industrial doors is essential.
• Ability to use hand and power tools effectively.
• Good mechanical and technical skills are required.
• Physically able to lift 50 lbs and work at heights.
• Excellent problem-solving and troubleshooting skills.

Responsibilities

• Install, troubleshoot, and repair commercial doors, docks, and related hardware.
• Diagnose door issues such as springs, hinges, locks, and electrical components.
• Install and configure door hardware including locks, handles, closers, and access systems.
• Ensure compliance with safety and building codes.
• Provide customer service by explaining repairs and solutions.
• Maintain records of service visits and repairs.

Skills

Mechanical aptitude

Customer service

Communication

Problem solving

Tape measure

Power tools

Safety awareness

Interpersonal skills

Education

High school diploma or equivalent

AAADM certified

Tools

Hand tools

Power tools

Door hardware knowledge

Job description

Description

Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are considering applicants with at least 4+ years of door industry experience!

As an Experienced Commercial Door Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, docks, and related hardware, ensuring they function efficiently and safely. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. We offer a great variety and complexity of service calls to customer sites while being safe and efficient out in the field.

Key Responsibilities:

• Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.


• Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train!


• Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.


• Ensure that all installed doors meet safety and building code regulations and standards.


• Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.


• Maintain accurate records of service visits, repairs, and installations, and provide reports as required.


• Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.


• Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.

Great Reasons to Work at Vortex:

• Industry-best training in our state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors.


• Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career.


• Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications.


• Training on Hollow metal door, frame, and hardware.


• Strong Safety Culture.


• Positive Work Environment.


• Recognitions and Rewards.


• Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program.


• Company provided uniform, tools, and an annual boot allowance.


• Use of Company provided vehicle to conduct customer service visits.

Requirements

Hiring Bonus! Commercial or industrial doors experience required.

• High school diploma or equivalent.


• Hiring Bonus! Up to $3,000 with commercial or industrial doors experience required.


• 3+ years’ experience in the commercial door service industry.


• AAADM certified a plus.


• Knowledge of various door types, brands, and hardware.


• Ability to use hand and power tools effectively.


• Excellent mechanical and technical skills.


• Physically able to move items weighing 50 lbs. or higher.


• Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.


• Possess interpersonal skills to relate to customers and solve issues.


• Excellent communication skills to collaborate with others under any type of condition.


• Excellent problem-solving and troubleshooting skills.


• Ability to relay information in a fast-paced environment.


• Ability to be persuasive with customers when necessary.


• Attention to detail and a commitment to quality workmanship.


• Reliable and Self Motivated


• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.


• Knowledge of safety regulations and adherence to safety protocols.


• Knowledge of computers.

Work Conditions:

• Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours.


• Continuous on-going training provided as you continue to grow with Vortex.


• The job environment is fast paced and results oriented.


• Be able to drive a company vehicle and possess a valid driver license.


• Must pass Drug test, Background check and Motor Vehicle check