Experienced Commercial Insurance Account Manager (Remote)

Insurance Office Of America, Inc.; Diamond Bar (CA); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Bonus potential

Health insurance

401K with employer match

Paid holidays and time off

Career growth

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to oversee a book of business, drive retention, and coordinate client services in a hybrid role across the Western region. The ideal candidate has 3+ years in account management or 5+ years in insurance, with an active P&C license.

The position offers competitive pay, company health insurance, a 401K plan, and growth opportunities. Remote work is available with occasional onsite collaboration in California locations.

Qualifications

• Active P&C license required; CIC or equivalent preferred.
• 3+ years of account management experience or 5+ years in the insurance industry.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Direct daily activities of the account management team and ensure service excellence.
• Monitor policy expirations, renewals, and billing; handle client communications.

Skills

Account management

Customer service

Communication

Analytical thinking

Problem solving

Education

Active P&C license (CIC or equivalent)

High School Diploma or equivalent

Tools

MS Office (Outlook Word Excel)

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to oversee a book of business, drive retention, and coordinate client services in a hybrid role across the Western region. The ideal candidate has 3+ years in account management or 5+ years in insurance, with an active P&C license.

The position offers competitive pay, company health insurance, a 401K plan, and growth opportunities. Remote work is available with occasional onsite collaboration in California locations.