Experienced Commercial Door Technician

Vortex Doors; Hamilton (OH); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Company vehicle

Health benefits

401K match

Paid holidays

Vacation/Sick program

Uniform and tools provided

Job summary

Vortex Doors is seeking an Experienced Commercial Door Technician in Ohio to install, repair, and maintain a variety of doors, docks, and related hardware at customer sites. The role emphasizes safety, quality workmanship, and excellent service.

Qualified candidates have 4+ years in the commercial door service industry and may have AAADM certification. A company vehicle is provided for visits, with strong training and growth opportunities.

Qualifications

• 4+ years of commercial door service experience.
• AAADM certification is a plus.
• High school diploma or equivalent.
• Knowledge of door types, brands, and hardware.
• Ability to use hand and power tools.
• Physically able to lift 50 lbs. and climb ladders as needed.
• Strong safety awareness and adherence to protocols.
• Good math skills for precise measurements.

Responsibilities

• Install, troubleshoot, and repair commercial doors, docks, and related hardware.
• Diagnose door issues including springs, hinges, locks, and electrical components.
• Install and configure door hardware and access control systems.
• Ensure compliance with safety codes and regulations.
• Provide excellent customer service and explain repair processes.
• Maintain accurate service records and prepare reports.
• Identify cost-effective solutions and communicate with customers.
• Perform quality checks to meet company standards.

Skills

Door experience

Mechanical aptitude

Customer service

Problem solving

Safety awareness

Education

High school diploma

Tools

Hand tools

Power tools

Tape measure

Job description

Description

Vortex Doors, America's highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are considering applicants with at least 4+ years of door industry experience! As a Experienced Commercial Door Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, docks, and related hardware, ensuring they function efficiently and safely. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. We offer a great variety and complexity of service calls to customer sites while being safe and efficient out in the field.

Key Responsibilities

• Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
• Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train!
• Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
• Ensure that all installed doors meet safety and building code regulations and standards.
• Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
• Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
• Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.

Great Reasons To Work At Vortex

• Industry-best training in our state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors.
• Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career.
• Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications.
• Training on Hollow metal door, frame, and hardware.
• Strong Safety Culture.
• Positive Work Environment.
• Recognitions and Rewards.
• Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program.
• Company provided uniform, tools, and an annual boot allowance.
• Use of Company provided vehicle to conduct customer service visits.

Requirements

• Hiring bonus! Up to $10,000 with commercial or industrial door experience required
• 4+ years' experience in the commercial door service industry.
• High school diploma or equivalent.
• AAADM certified a plus.
• Knowledge of various door types, brands, and hardware.
• Ability to use hand and power tools effectively.
• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
• Knowledge of safety regulations and adherence to safety protocols.
• Knowledge of computers.
• Physically able to move items weighing 50 lbs. or higher.
• Physical ability to continuously lift and bend, climb ladders up to 20' in height, work on knees for extended periods of time and proficient operating power tools.
• Possess interpersonal skills to relate to customers and solve issues.
• Excellent communication skills to collaborate with others under any type of condition.
• Excellent problem-solving and troubleshooting skills.
• Ability to relay information in a fast-paced environment.
• Ability to be persuasive with customers when necessary.
• Attention to detail and a commitment to quality workmanship.
• Reliable and Self Motivated

Work Conditions

• Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours.
• Continuous on-going training provided as you continue to grow with Vortex.
• The job environment is fast paced and results oriented.
• Be able to drive a company vehicle and possess a valid driver license.
• Must pass Drug test, Background check and Motor Vehicle check