Experienced Automotive Service Manager

Midas International, LLC; Phoenix (AZ); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Free uniforms

Training & development

Opportunity for advancement

Job summary

Midas International, LLC in Phoenix is seeking a high-energy Service Manager to lead customer satisfaction, motivate the team, and drive shop success in a fast-paced environment.

You will greet customers, recommend services, and act as the bridge between customers and technicians while tracking KPIs and hitting targets. Join a nationally respected brand that values hustle, integrity, and opportunity, with opportunities for advancement and comprehensive benefits.

Qualifications

• Strong communication skills and ability to build trust with customers.
• Ability to drive sales through needs assessment and recommendations.
• Proven leadership capabilities and coaching mindset.
• Commitment to customer satisfaction and KPI attainment.

Responsibilities

• Greet customers and build trust through knowledgeable recommendations.
• Drive sales by connecting needs with services and closing with confidence.
• Act as the communication bridge between customers and technicians.
• Own results by tracking KPIs, hitting targets, and celebrating wins.
• Keep the front-of-house organized, professional, and efficient.

Skills

Communication

Customer service

Team leadership

Sales mindset

Automotive knowledge

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Are you ready to shift your career into high gear?

Midas is on the lookout for a high-energy, go-getter who thrives in a fast-paced environment, lives for the hustle, and is hungry to prove themselves. As a Service Manager, you won’t just be taking appointments—you’ll be the driving force behind customer satisfaction, team motivation, and shop success.

This is more than a job—it’s your chance to lead, grow, and win with a nationally respected brand that values hustle, heart, and horsepower.

What You’ll Do:

• Greet customers like VIPs and build trust through knowledgeable and honest recommendations
• Drive sales by connecting needs with services and closing with confidence
• Be the communication bridge between our customers and technicians
• Own your results—track KPIs, hit targets, and celebrate wins
• Keep the front-of-house organized, professional, and firing on all cylinders

What We’re Looking For:

• A natural communicator who thrives under pressure
• Driven, competitive, and obsessed with crushing goals
• Customer-focused, with a professional yet energetic vibe
• Experience in the automotive industry a plus, but attitude > experience
• Able to lead by example and bring the best out of those around you

Why Midas?

• Join a team that rewards effort, energy, and excellence
• Access to top-tier training and career development programs
• A culture built on integrity, teamwork, and opportunity
• Your performance = your paycheck. No limits, just possibilities.

Ready to show what you’re made of?

Bring your energy. Bring your ambition. Bring your drive.