Experience Manager — Beauty Retail Leader

RiseMe; Valdosta (GA); On-site; USD 60,000 - 95,000; Full time

Job summary

Ulta Beauty in Valdosta, GA seeks an Experience Manager to lead a high-performing team delivering exceptional guest experiences across services, boutiques, makeup, and retail sales. You will drive NPS, coaching, and associate development while ensuring profitable operation and adherence to brand standards.

The role emphasizes leadership, accountability, and customer obsession, with hands-on coaching of stylists, estheticians, and guest coordinators in a fast-paced, beauty-focused environment.

Qualifications

• Bachelor’s degree preferred in business, marketing, or related field.
• Experience leading beauty retail teams and services.
• Strong guest experience and sales focus.
• Ability to develop staff and manage schedules.

Responsibilities

• Lead through Ulta Beauty’s mission, vision, and values to drive top-line sales.
• Oversee guest experience, services, boutiques, and retail operations.
• Manage staffing, scheduling, coaching, and performance reviews.
• Ensure adherence to policies, procedures, and safety standards.
• Develop and coach a diverse, high-performing team.

Skills

Leadership

Retail management

Team development

Guest experience

Communication

Education

Bachelor’s degree is preferred

Cosmetology license or cosmetology management license

Job description

Ulta Beauty in Valdosta, GA seeks an Experience Manager to lead a high-performing team delivering exceptional guest experiences across services, boutiques, makeup, and retail sales. You will drive NPS, coaching, and associate development while ensuring profitable operation and adherence to brand standards.

The role emphasizes leadership, accountability, and customer obsession, with hands-on coaching of stylists, estheticians, and guest coordinators in a fast-paced, beauty-focused environment.