Experience Designer

Airbnb; United States; Remote; USD 150,000 - 187,000; Full time

Benefits offered by this job

Reasonable accommodations

Bonus eligibility

Equity

Job summary

Airbnb ищет Staff Experience Designer для глобального рынка, включая EMEA, Латинскую Америку и APAC. Вы будете формировать дорожную карту и адаптировать продукты под локальные рынки, сочетая UX/UI‑дизайн с стратегией продукта.

Позиция предполагает взаимодействие с менеджерами продуктов, инженерами и исследователями, развитие визуального и интерактивного дизайна, а также наставничество дизайнерской команды.

Qualifications

• Дизайнер/лидер с опытом более 10 лет.
• Отличные визуальные и взаимодействия навыки.
• Определение направления дизайна и ведение команды.
• Умение точно оценивать объём работы.
• Умение мотивировать и вести небольшие/средние команды для трансформации продукта.
• Способность navigate ambiguity, формулировать vision и стратегию для глобальных продуктов.
• Системное мышление и проектирование не только экранов, но и оффлайн‑опытов.
• Умение упрощать сложную информацию и сервисы для аудитории.

Responsibilities

• Единица IC, сотрудничать с межфункциональными командами для формирования дорожной карты продукта.
• Определять проблемы, цели, пользовательские потоки, прототипировать взаимодействия и запускать новые продукты.
• Влиять на руководство, четко излагать позицию и решать сложные задачи автономно.
• Оказывать косвенное руководство команде дизайнеров, писателей и исследователей на всём цикле проекта.
• Опережать бизнес‑проблемы и предлагать продуктовые решения.
• Поддерживать связи с лидерами внутри и за пределами продуктовых команд; управлять стейкхолдерами.
• Понимать технологические и пользовательские возможности и ограничения.
• Определять процесс дизайна и временные рамки проекта.

Skills

Bachelor's degree

10+ years design

Visual design

Interaction design

Leadership

Ambiguity navigation

Systems thinking

Stakeholder management

Platform design

Research collaboration

Education

Bachelor's degree or equivalent

Job description

Описание: Airbnb was born in 2007 when two hosts welcomed three guests to their SanFrancisco home, and has since grown to over 5million hosts who have welcomed over 2billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Задачи:

As a Staff Experience Designer, you will partner with supporting disciplines such as writers, researchers, product specialists and engineers to build beautiful, usable, forward‑looking products that empower people. Our design charter is to help foster an emotional connection with our community, keeping usability and accessibility as our prime virtues. We do our best to practice inclusive design at every turn, spanning both the online and offline experiences we create for our community. As a Staff Experience Designer in London, you will play a critical role in shaping how Airbnb shows up in markets across EMEA, Latin America, and APAC. You will help ensure our global products feel truly local—adapting core experiences to regional needs while feeding market insights back into the broader product strategy. Sitting at the intersection of product, design, and regional strategy, you will work across time zones and functions to define and deliver an international roadmap that spans both tactical UI improvements and larger strategic bets. You will bring a high bar for visual and interaction design craft, model AI‑enabled ways of working, and provide senior design leadership in a space that is growing in complexity and impact for Airbnb globally. The Staff Experience Designer is an individual contributor (IC) role that will report to a Manager or Director of Experience Design.

A typical day: Support and shape the evolution of the Airbnb platform from a design perspective; ensure consistency with, and contribute to, our brand architecture and product architecture. Partner with Product Managers, Engineers, Data Scientist, Researchers and Writers to define problems & goals, map user flows, prototype interactions, and launch new products and services. Influence leadership decision making through a clear point of view and define and solve highly complex problems autonomously. Provide indirect leadership and mentorship for a team of designers through the end‑to‑end interaction and visual design of products and services for a global audience. Anticipate business challenges and independently create product solutions. Indirectly lead the work of a team of talented designers, writers, program managers, researchers, product managers and engineers as the defacto creative director of innovative projects Build strong relationships with leaders inside and outside of core product teams; strong communication and executive stakeholder management skills. Have a keen understanding of the technological, business and user opportunities and constraints. Scopes project work (in partnership with PMs and engineers) and helps define the design process and timeline.

Your expertise:

• Bachelor's degree or equivalent combination of education and progressive experience
• Designer/Design Leader with 10+ years of experience
• Excellent visual and interaction skills and craft.
• Defines the design direction and process and can lead others through it.
• Can accurately scope their work as well as their teammate's.
• Can effortlessly motivate and drive small to medium teams to transform a product.
• Demonstrated ability to help a team navigate ambiguity, set vision, and set strategy for global products.
• Systems‑thinker with the ability to think beyond the pixels and design for offline experiences.
• Experience with making complex information, tools, and services easily digestible for your audience.
• Strong storytelling, presentation, communication and stakeholder management skills.
• Experience designing platforms and systems.
• Experience managing and collaborating with research and writing disciplines.
• 0 to 1 experience or experience redesigning major elements of product, experience or service design.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up‑to‑date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively‑led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [e-mail]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. United Kingdom Annual Pay Range £112,000—£140,000 GBP Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.