Experience Designer

Ahold Delhaize USA; Chicago (IL); Hybrid; USD 94,000 - 141,000; Full time

Job summary

Ahold Delhaize USA is seeking an Experience Designer II who will create visual design comps, wireframes, prototypes, and evaluative research artifacts aligned with user and business requirements. You will report to the Director of Experience Design, Customer Experience, and contribute to shaping the end-to-end omnichannel journey.

The role supports a flexible, hybrid schedule with 3 in-person days at Chicago locations and 2 remote days.

Qualifications

• Bachelor's degree or equivalent years of work experience.
• 3+ years in ecommerce or digital agency as a product designer, user experience designer, interaction designer, or similar role
• Proficiency using modern design and prototyping tools such as Figma.
• Strong attention to detail and communication.

Responsibilities

• Produce design artifacts-including high fidelity comps, wireframes, journey maps, prototypes, and front end annotations-aligned with brand standards, design system guidelines, experience principles, and WCAG 2.0 accessibility requirements.
• Support discovery and evaluative research activities; incorporate insights and feedback into design artifacts and iterations with guidance as needed.
• Apply a strong foundational understanding of user centered design methods and bring a developing point of view to product discovery within an assigned area of focus.
• Partner closely with engineers to ensure accurate, high quality implementation of design solutions.
• Contribute to service and systems design efforts, including ecosystem mapping and service blueprints that connect frontstage and backstage experiences.
• May be called upon to support critical escalations and must be available during urgent IT incidents as needed.

Skills

User-centered design

Attention to detail

Communication

Education

Bachelor's degree or equivalent years of work experience

Tools

Figma

Job description

Category/Area of Expertise: Product Management

Job Requisition: 557904

Address: USA-IL-Chicago-300 South Riverside Plaza

Store Code: CF Product Management (5157595)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose

Experience Designer II supports design solutioning by creating visual design comps, wireframes, prototyping, and evaluative research activities while applying user and business requirements using core Experience Design practices. This role will report to the Director of Experience Design, Customer Experience and will contribute to shaping the end-to-end omnichannel customer journey.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Chicago, IL.

Applicants must be currently authorized to work in the United States on a full-time basis.

Duties And Responsibilities

• Produce design artifacts-including high fidelity comps, wireframes, journey maps, prototypes, and front end annotations-aligned with brand standards, design system guidelines, experience principles, and WCAG 2.0 accessibility requirements.
• Support discovery and evaluative research activities; incorporate insights and feedback into design artifacts and iterations with guidance as needed.
• Apply a strong foundational understanding of user centered design methods and bring a developing point of view to product discovery within an assigned area of focus.
• Partner closely with engineers to ensure accurate, high quality implementation of design solutions.
• Contribute to service and systems design efforts, including ecosystem mapping and service blueprints that connect frontstage and backstage experiences.
• May be called upon to support critical escalations and must be available during urgent IT incidents as needed.

Qualifications

• Bachelor's degree or equivalent years of work experience.
• 3+ years in ecommerce or digital agency as a product designer, user experience designer, interaction designer, or similar role
• Proficiency or experience using modern design and prototyping tools such as Figma.
• Strong attention to detail and communication.

Preferred Qualifications

• Experience designing for responsive web, native app solutions and basic design system components.

Salary Range: $93,840- $140,760

Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.