Job Description Summary
Instructs land, pool, and virtual community exercise programs and personal training sessions for a variety of clinical populations.
Job Description
ESSENTIAL FUNCTIONS
- Patient Care:
- a) Instructs community exercise programs in land, aquatic, and virtual based classes
- b) Instructs personal training sessions
- c) Screens community participants for safety/appropriateness for community exercise program
- d) Provides education to community participants within scope of position
- e) Monitors class volumes and alerts community programs manager if too high or low
- f) Inspires participant loyalty to programs via class instruction techniques
- Environment and Department Maintenance/Infection Control
- a. Assists in the maintenance of the department's overall physical environment
- b. Maintains practices according to infection control guidelines for the department
- c. Monitors pool chemistry per departmental guidelines as applicable to area
- d. Works with Rehab Team members to ensure all equipment is cleaned before and after each use
- Clerical Duties
- a. Performs clerical duties to assist with daily operations of the department including:
- i. Scanning community participant documents including MD clearance, health history, participant waiver
- ii. Scheduling appointments as applicable
- iii. Assists with Customer Collection functionality in Workday as appropriate
- iv. Answering phones
- v. Calling patients as directed
- vi. Photocopying and filing community programs paperwork
- vii. Faxing
- viii. Data Collection
- ix. Relaying messages to community programs manager and receptionist
- Communication
- a) Communicates effectively with staff, peers, colleagues, patients, and family members in all manners of communication (written, verbal, non-verbal).
- b) Appropriately uses all forms of South Shore Health communication in accordance with standard practices
- c) Responds in a timely manner when feedback is requested
- Educational Activities
- a) Serves as mentor to new community programs staff
- b) Actively participates in department projects/events/activities including program marketing
- c) Actively promotes rehabilitation services to frontline colleagues, patients, and families
- d) Serves as ambassador for department to visitors (tours/observation of patient care)
- e) Assists with continuous Quality Improvement activities, as directed
- f) Takes responsibility for continuing professional development education
- Technology and Learning
- a) Possesses a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization
- b) Embraces technological advances that allow us to communicate information effectively and efficiently based on role
- c) Accurately uses software applications as needed for job performance
- Professional Behaviors
- a) Manage a professional and appropriate manner of conversation
- b) Maintain composure during stressful situations
- c) Effective interpersonal and communication skills
- d) Complete clinical and nonclinical tasks as well as assigned activities according to policies, practice guidelines and assigned deadlines
- e) Utilizes critical thinking and problem solving in day to day operations as well as in emergent situations
- f) Communicate appropriately and effectively following chain of command
- g) Demonstrate dependability and flexibility in meeting scheduling needs of the department.
Non-Essential Functions
- Demonstrates willingness to identify and/or assume activities relative to the developmental needs of the department and hospital
- Performs other duties as assigned
JOB REQUIREMENTS
Minimum Education - Preferred
Bachelor's degree in exercise-related field preferred
Minimum Work Experience
Minimum of one year previous healthcare/exercise experience preferred
Previous coursework and/or participation in work or volunteer experience in the area of health, fitness, or athletics
Required Classes/Skills
BLS - Basic Life Support