A dynamic service company in Houston is seeking a Trip Service Coordinator to manage chauffeur-driven services, providing excellent client-related support and communication. The ideal candidate will have strong customer service skills, adaptability, and proficiency in Microsoft Office applications. This role includes flexible work hours (including weekends) and offers competitive benefits such as paid holidays and medical insurance.
Qualifications
Minimum 2 years of high-level customer service experience.
Experience in Travel or Corporate Aviation preferred.
Ability to work flexible hours including weekends and holidays.
Responsibilities
Provide best in class service for C-Suite executives.
Communicate effectively with clients and partners.
Anticipate service failures and resolve issues.
Conduct pre and post-service calls for client satisfaction.
Skills
Customer service excellence
Effective communication
Problem-solving
Attention to detail
Time management
Typing speed
Microsoft Office proficiency
Education
High School or equivalent
Associates Degree in service/hospitality preferred
Tools
Microsoft Outlook
Microsoft Excel
Microsoft Word
Job description
A dynamic service company in Houston is seeking a Trip Service Coordinator to manage chauffeur-driven services, providing excellent client-related support and communication. The ideal candidate will have strong customer service skills, adaptability, and proficiency in Microsoft Office applications. This role includes flexible work hours (including weekends) and offers competitive benefits such as paid holidays and medical insurance.