Executive Strategic Operations Analyst - Technology

M&T Bank; Buffalo (NY); Hybrid; USD 74,600 - 124,400; Full time

Job summary

M&T Bank in Buffalo, NY is seeking a program/analytics professional to join the Division of Technology with a focus on cross-functional initiatives tied to strategic objectives. You will support planning, analysis, reporting, and risk-aware process improvements.

You will collaborate with senior managers and diverse partners to ensure timely delivery, maintain strong controls, and promote an inclusive work environment in a hybrid setting.

Qualifications

• Bachelor's degree required with 3+ years of relevant work experience or 7+ years combined education/experience
• Strong attention to detail and analytical ability
• Excellent written and verbal communication; ability to work independently and in a team

Responsibilities

• Participate in planning and implementing initiatives to achieve business objectives and strategic outcomes
• Provide analytical support with summary-level data analysis and actionable insights
• Perform data manipulation using pivot tables, charts, and structured reporting
• Develop ad-hoc and automated reports including workflow, project status and trend analysis
• Synthesize information into concise summaries for senior leadership and stakeholders
• Coordinate meetings and agendas with internal teams and partner groups

Education

Bachelor's degree in Finance, Economics, Math, Accounting, Engineering, or Business Administration

Six Sigma, Lean or Process Improvement, or project management education

Tools

SQL

Programming

Statistics software

Job description

This role offers a hybrid work schedule while providing the opportunity for in-person collaboration at our Buffalo, NY Tech Hub.

Works closely with senior managers within the Division of Technology to manage key initiatives, including supporting critical cross-functional projects tied to the Bank's strategic objectives, improving risk management, and ensuring efficiency and sustainability of core processes. Leads and/or supports design, planning, and implementation for time-sensitive, critical programs and projects. Facilitates coordination across internal program teams, senior leaders, and partner groups to ensure alignment and delivery.

Primary Responsibilities:

• Participate in planning and implementing initiatives to achieve short- and long-term business objectives and strategic outcomes. Support development of project roadmaps and plans.
• Provide analytical support for divisional and Bank-wide projects, including summary-level data analysis, interpretation, and development of actionable insights.
• Perform intermediate data manipulation and formatting using tools such as pivot tables, charts, and structured reporting to inform decision-making.
• Develop and produce ad-hoc and automated reports, including workflow, project status, and trend analysis.
• Synthesize qualitative and quantitative information into clear, concise summaries for senior leadership and stakeholder decision-making.
• Coordinate discussions and agenda development for regular meetings with internal program teams, senior leaders, and partner groups to drive alignment and progress.
• Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned

Education and Experience Required:

• Bachelor's degree and a minimum of 3 years' relevant work experience, or in lieu of a degree, a combined minimum of 7 years' higher education and/or work experience, including a minimum of 3 years' relevant work experience
• Strong attention to detail
• Experience working independently and functioning as a member of a team
• Strong analytical ability
• Creative problem-solving skills
• Strong interpersonal skills necessary for business partner relationships within and outside the organization
• Strong written and verbal communication skills
• Self-motivated
• Results-driven
• Well-organized
• Experience handling multiple tasks and working under time constraints in support of various assignments
• Highly proficient with personal computers and pertinent spreadsheet, database, graphing, and presentation software

Education and Experience Preferred:

• Bachelor's degree in Finance, Economics, Math, Accounting, Engineering, or Business Administration
• Minimum of 4 years' relevant work experience
• Banking/financial industry experience
• Six Sigma, Lean or Process Improvement, or project management-related education
• Experience with SQL, programming and statistical software
• Experience with financial, regulatory and/or process analysis, and technical writing
• Curious and innovative

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $74,600.00 - $124,400.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.