Executive Store Director - House of Sport

Dick's Sporting Goods; Salem (NH); On-site; USD 70,000 - 90,000; Full time

Job summary

DICK'S Sporting Goods in Salem, NH is seeking a store leadership professional to build and lead a high-performing team, focusing on inclusive leadership, development, and community engagement. You will coach the team, partner with field leadership, and drive store performance while fostering a culture of excellence and accountability.

The role emphasizes strategic workforce planning, data-driven decision making, and a passion for delivering empowering experiences to athletes and teammates in a

Qualifications

• Bachelor’s Degree in Business, Management, Communications, Marketing, or related.
• 7-10 years experience in Store Operations, Community Marketing or Project Management.
• Proficiency with Microsoft Office.
• Ability to build partnerships with the local community.
• Self-motivated with the ability to inspire others.
• Passion for bringing confidence and excitement to athletes.
• Project management knowledge.
• Agility and willingness to test and learn through in-store experiments.
• Strong attention to detail.
• Excellent problem solving and troubleshooting skills.
• Superior organizational abilities.

Responsibilities

• Lead and develop a high-performing store team with hands-on coaching.
• Collaborate with field partners and CSC to drive results.
• Schedule workforce effectively across the store to meet needs.
• Review weekly metrics on athlete satisfaction and store performance.
• Identify opportunities from data and coaching for improvement.
• Communicate vision and expectations clearly to the team.
• Support community programs and local events.

Skills

Store Operations

Community Marketing

Project Management

Microsoft Office

Agility

Problem Solving

Detail Orientation

Organizational Skills

Leadership

Communication

Education

Bachelor's Degree in Business, Management, Communications, Marketing, or related

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

OVERVIEW:

Experience

• Builds a strong, high performing team by surrounding oneself with top talent; constantly developing others and building robust succession plans to maintain healthy store leadership talent pools within store

• Focuses on creating inclusive and diverse leadership teams that meet the needs and complexity of communities their store serves

• Leads through day-to-day leading and provides hands-on coaching, development, and two-way feedback, taking action when possible

• Connects with teammates at all levels; motivates, inspires, and builds trust through actively listening and genuine interactions; ensures the team never questions their support or advocacy

• Drives engagement by creating a culture where teammates feel empowered to bring their best self to work to help the organization achieve its objectives and goals

• Uses any possible moment to lead through development; creating space for leaders to identify opportunities within the store and think through actionable solutions; creates exposure and stretch assignments for growth

• Collaborates and develops strong relationships with business partners, both in the field, within the community and at the CSC, regularly levering connections to drive results and reduce pain points for their stores. Drives the vision and sets direction through transparent and honest communication with all teammates at every level within the store; closing any potential communication gaps and ensuring all teammates feel prioritized when hearing key messaging.

• Partners with the Common Purpose and Service and Selling Directors to ensure they are scheduling the workforce effectively, where the right people are in the right place at the right time; removing roadblocks in order to set the team up for success.

SERVICE

• Conducts a weekly review of store metrics associated with athlete satisfaction, teammate experience and store performance, understanding strengths and identifying opportunities.

• Reviews all data inputs and business trends, past, present, and future to then decide where opportunities exist within building and how to effectively coach their team.

• Cultivates innovation by creating visibility for the test and learn initiatives/findings and share best practices to evolve within the organization.

• Conducts executive walks with business partners to include vendor tours to sell the HoS concept with sharing vision and bringing our common purpose to life by creating a destination within the community.

• Supports and empowers leaders to identify obstacles/challenges seen in the data, make process connections to understand the root causes, and then come to a solution / conclusion on how to address / mitigate.

COMMUNITY INVOLVMENT

• Invests time to gain a deep understanding of local community inclusive of consumer, industry, and competitor market trends.

• Creates a culture where teammates feel included and are respected and appreciated for their differences.

• Develops a team to builds new and strengthens existing community relationships through innovative thinking and offerings.

• Effectively builds programs and events that establish DICK'S House of Sport as an integral community partner.

• Empowers the team to introduce localization into the store through product offerings, visual presentation, events, and programming.

• Ensures measures of success are clearly defined and stores is prepared for in store events and offerings.

• Conducts athlete insights and teammate learnings to improve future activations to support the community.

PRODUCT

• Brings the visual concept to life by showcasing new trends, overseeing and maintaining daily standards of visual presentation, forms, displays and strike points in partnership with VMM

• Understanding of brand strategies, gameplan integrity and thoughtful merchandising to ensure the store is creating inspiring presentations

• Connects with leadership team to ensure planning, organizing, and controlling is happening 30,60,90 days out (personally and professionally) by probing and asking the right questions; pressure testing to ensure the store develops contingency plans for the unexpected

• Validates the athlete experience is being met during peak times and that the workforce is properly deployed.

• Validates and coaches towards consistent execution of merchandising and visual presentation standards

• Drives vision and purpose by painting a compelling picture of the HoS vision and strategy that motives others to bring the brand strategy to life.

LEADERSHIP

• Holds leadership meetings to communicate the company vision, new directions or changes, and any other pertinent information that are crucial for the leadership team to complete their jobs.

• Demands high standards and holds self and others accountable by having integrity, being consistent, providing clear expectations and setting a clear direction.

• Unafraid of giving difficult feedback and aggressively addressing poor performers; shows respect for the store team and individual by having the tough conversation in a timely manner.

• Takes time to be intentional about recognizing great performance to teammates at all levels, celebrating individual wins and team accomplishments.

• Communicates effectively by providing timely and helpful information to others across the organization.

• Ensures through validation and hands-on coaching that every teammate they interact with has an adequate level of technical proficiency in produces and processes.

QUALIFICATIONS:

• Bachelor's Degree in Business, Management, Communications, Marketing, or related

• 7-10 years experience in Store Operations, Community Marketing or Project Management

• Microsoft Office

• Builds partnerships with the local community

• Self-motivating, ability to inspire

• Passionate about bringing confidence and excitement to our Athletes

• Project Management Knowledge

• Agility & willingness to test and learn through various in store experiments

• Strong Detail Orientation

• Problem Solving & Troubleshooting Capabilities

• Superior Organizational Abilities

VIRTUAL REQUIREMENTS:

At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during all virtual interviews.

• AI tools are not permitted to be used by the candidate during any part of the interview process.

• Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!