Executive Steward

Casino Del Sol; Tucson (AZ); On-site; USD 52,000 - 76,000; Full time

Job summary

Casino Del Sol in Tucson, AZ is seeking an experienced Stewarding Manager to oversee cleaning and sanitation of kitchens and bars, ensuring compliance with health and safety standards and operational efficiency across outlets.

The role directs stewards, schedules staff, monitors budget and inventory, and leads training programs to maintain high cleanliness and guest satisfaction in a fast-paced casino environment.

Qualifications

• Five years stewarding experience with two years in a supervisory role.
• Experience in large volume hospitality operations is preferred.

Responsibilities

• Leads and provides essential vision to the stewarding operation.
• Directs the work of stewards via scheduling and daily monitoring.
• Maintains sanitation standards across kitchens and bars and ensures health inspections are passable.

Skills

Stewarding management

Team leadership

Health & safety knowledge

Budgeting & cost control

Scheduling

Communication

Education

Minimum 5 years stewarding experience

Managerial experience in hospitality

SafeServ certification within 3 months

Tools

Microsoft Office

Job description

Oversees the cleaning and sanitation of kitchens and bars to ensure applicable standards are met. Monitors effectiveness in ways such as directing operations, controlling labor and costs, and evaluating sanitation techniques.

Duties and Responsibilities (specific areas of responsibility include but is not limited to):

• Leads and provides essential vision to the stewarding operation.
• Directs the work of stewards via scheduling, along with constant monitoring throughout the day. Makes as many rounds as necessary to the various outlets to ensure proper standards are being met.
• Ensures effective utilization of stewarding personnel to ensure clean dishes, pots, pans, and sanitation standards are consistently met.
• Maintains the highest condition of cleanliness and sanitation in the kitchens and bars as determined by regular supervisory and health inspections.
• Maintains proper sanitation standards of the kitchens, including proper working order of dish machines and chemical usage.
• Maintains equipment throughout the property.
• Maintains safe and proper food storage and rotation.
• Cleans and stocks supplies such as kitchen equipment, plates, and silverware.
• Cleans food serving areas, including counters, utensils, and food trays.
• Performs walk-throughs and visually inspects the properties to ensure all areas are clean and safe.
• Monitors operations to ensure compliance with all standards and procedures established by the Gaming Enterprise Division and the department as well as other applicable laws, rules, and regulations.
• Monitors the job performance of team members and provides feedback to aid in developing and enhancing skills.
• Supervises and develops direct reports by mentoring, coaching, and providing performance feedback; works collaboratively with them to design professional development plans that support their continuous learning.
• Maintains appropriate staffing levels and holds regularly scheduled staff meetings.
• Oversees interviewing, training, and scheduling; recommends and delivers disciplinary action, as appropriate.
• Enforces health and safety standards rigorously; ensures work-related injuries or incidents are reported to Security but also maintains own accurate and timely records for purposes of assessing training needs and taking corrective action.
• Writes performance appraisals and ensures deadlines are met for submission; ensures that standards are applied consistently across the department.
• Assists with the formulation and delivery of training programs.
• Maintains records of team member training to ensure team members receive appropriate training and that certifications are current.
• Responds to team member comments and complaints promptly.
• Maintains and tracks inventory and parts for necessary items such as kitchen equipment, plates, and silverware.
• Assists with the development of an annual budget.
• Monitors and reconciles budget expenditures for such items as small wares, kitchen equipment, linens, and monitors payroll.
• Produces financial and other reports to inform management staff and assists in short and long-range planning.
• Maintains a positive work environment with maximum production and minimal turnover.
• Attends meetings that affect the operation as well as the department.
• Performs other job-related duties as assigned.

Essential functions of the position:

• Must be able to lift, carry, and transport materials and/or equipment frequently up to fifty (50) pounds, with or without reasonable accommodation.
• Must be able to sit, walk, or stand for extended periods of time.
• Must be able to reach high areas, stoop, pull, kneel, squat, twist, grip, stack, unstack tables/chairs, and bend for duties.
• Must be able to perform all duties in extreme temperatures.
• Must be able to work at and travel to all CDS properties.
• Must be able to follow both verbal and written directions.
• Must be able to work in a fast-paced environment that is sometimes stressful.
• Must be able to read, write, and effectively communicate with all guests and team members positively and professionally.

Knowledge, Skills, and Abilities:

• Working knowledge of 24/7 food and beverage stewarding operations, including chemicals used in the cleaning and maintenance of equipment as well as safety and sanitation procedures, laws, rules, and regulations.
• Knowledge of administrative operations, including general accounting principles and practices as well as equipment and inventory ordering and control measures.
• Knowledge of supervisory principles and practices.
• Skill with Microsoft Office Suite software, especially word processing and spreadsheets, is desirable but not required.
• Strong skills in planning, organizing, communication, and time management.
• Ability to recognize operational needs, analyze, and facilitate the changes required in a fast-paced, high-volume environment.
• Ability to work steadily for completion of projects with some solo effort required.
• Ability to communicate and cooperate with fellow team members as well as inspire them to provide a high level of guest service.
• Ability to demonstrate a track record of reliability, responsiveness, and punctuality.
• Ability to maintain the proper level of sanitation in accordance with departmental and other applicable laws, rules, and regulations.

Minimum Qualifications:

• Five (5) years of stewarding experience, including two years of managerial experience in a comparable hospitality operation.
• Must obtain SafeServ certification within three (3) months of employment.
• Must be able to work any shift, weekends, holidays, and special events, as needed.
• Must be able to successfully pass a pre-employment drug/alcohol screening in accordance with company policy.
• Must have employment eligibility in the U.S.
• Must be able to obtain and retain a valid gaming license/background check.

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