Executive Partner: CSCO- High Tech

Gartner; Connecticut; On-site; USD 180,000 - 240,000; Full time

Job summary

Gartner seeks an Executive Supply Chain Partner to serve as a trusted advisor to SVPs, EVPs, and CSCOs from Global 1000 organizations and government agencies. The role focuses on identifying mission-critical priorities, coaching executives, and delivering Gartner research insights to accelerate enterprise goals.

The EP will manage 25–30 senior relationships, support sales initiatives, and collaborate with research teams to deliver CSCO-relevant insights.

Qualifications

• Senior business executive with demonstrated expertise in developing and delivering end-to-end Supply Chain strategy, transformation, execution, and performance improvement.
• Experience working with C-suite executives (SVP, EVP, CSCO) in high-tech or Global 1000 environments.
• Ability to lead cross-functional teams and influence senior stakeholders.

Responsibilities

• Relationship management for 25–30 senior executive member relationships.
• Support Gartner Sales in prospect cultivation and value demonstration activities.
• Assist research activities by facilitating member participation in studies and panels.
• Define and deliver innovative supply chain solutions aligned with Gartner strategy and product deliverables.
• Lead roundtables and virtual events to share insights with members.

Skills

Relationship management

Executive engagement

Supply chain strategy

Sales support

Stakeholder management

Education

Masters degree preferred

Job description

About our role:

Executive Supply Chain Partner (ESCP) serves as a trusted advisor to our members (clients) who are SVPs, EVPs and CSCOs from Global 1000 organizations and government agencies. The Executive Partners role is to engage each member-client, and to help him/her identify mission critical priorities and key initiatives and to achieve specific enterprise goals. Partnering with the member can include activities such as: defining, developing, coaching and/or critiquing strategies; helping develop and/or transform their organizations; assisting/advising with the development and execution of vision & strategy; aggregating and delivering Gartner research insights on key initiatives, priorities, and implementations; and in general, becoming a consigliore for the SVP, EVPor CSCO. With the support of their ESCP, our clients are able to achieve their goals more quickly and more cost effectively and with a higher assurance of success.

What you will do:

• Relationship Management: The EP manages up to 25-30 senior executive member relationships and participates in account planning with CSMs and Senior Account Executives. These three individuals collectively and individually have responsibility for each assigned account. The EP participates in all phases of the member lifecycle: pre-sale, on-boarding, relationship management, delivery, review and renewal. Success is defined by: executing a smooth hand-off from the sales team, regularly engaging the member in a substantive manner, creating a complete member profile, accurately identifying the member's agenda, developing an engagement (value) plan, participating in quarterly account reviews and preparing value-added member meetings.




• Sales and Marketing Support: The EP is responsible for member retention and for contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development and value demonstration activities.




• Research Support: The EP supports research activities, such as facilitating member participation in research studies or case panels. The ESCP will be aligned with and leverage Gartner research positions and initiatives as well as provide feedback from the member base to the research organization. The EP works with research analysts to develop and deliver CSCO relevant research.




• Program Delivery: Define and deliver innovative solutions by assessing client member needs and developing a customized value plan in accordance with overall Gartner Supply Chain strategy and Gartner Supply Chain product deliverables. Work with client members in a variety of industries to further their levels of supply chain maturity through delivery of research, peer networking, and coaching. Critique client strategies, guide clients in building their organizations, and assist in developing supply chain strategies, establishing priorities, and planning for implementation around key supply chain initiatives. Establish and maintain working relationships with various internal groups to create a comprehensive, well designed sustainable set of key deliverables for clients (including targeted research, personal coaching sessions, scripted analyst sessions, etc.). Direct and facilitate member peer group calls and/or meetings.




• Content Development and Management: Participate in presentations. Participate in relevant research communities to keep topic area knowledge current and share member - experiences with analysts. Facilitate member interaction and collaboration through the Supply Chain member community portal - and assisted member connections. Lead and participate in a mix of on-site and virtual roundtables and Gartner Exec Series Webex's.

What you will need:

• Senior business executive with demonstrated expertise in developing and delivering end-to-end Supply Chain strategy, transformation, execution, and performance improvement within the High-Tech industry




• Current or former SVP, EVP of Supply Chain or CSCO who has managed a significant P&L, direct reports and significant total number of Associates. Candidate must have a broad base of expertise in Supply Chain Strategy and has driven change at all levels.

Other requirements:

• A university graduate (Masters preferred) with 15+ years' experience working in a senior management role, such as a CSCO, SVP, EVP, or COO in a Supply Chain Executive level capacity; or 5+ years in the capacity with 5+ years in another Supply Chain Executive role, such as "Partner in Supply Chain Consulting".




• Excellent interpersonal skills; demonstrate high levels of humility as well as having the ability and experience working with C level executives.




• Strong reflective listening skills and the ability to adjust to client cues and needs




• An in-depth understanding of Supply Chain industry and the role of the CSCO (including leadership, operations management, strategy and trends, use of metrics, etc.)




• In depth understanding of the business value of Supply Chain and the alignment of Business and Supply Chain strategies.




• Critical thinking and problem-solving skills to assess member situations and provide actionable, outcome-based business advice, and the ability to leverage appropriate (Gartner and other) resources to help clients achieve business results




• Ability to lead and manage ambiguous situations




• Superior verbal and written communication skills and strong facilitation and presentation skills




• Energetic, Sales savvy




• Collaboration and team leadership




• Strong time/project management skills

LI-TK3

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At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

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Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

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Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

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It's an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that's reshaping the way we operate. If you're passionate about AI and want to be part of a team that's guiding the leaders who shape the world, Gartner is the place for you.

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