Executive Office & Public Meetings Lead

Commonwealth of Massachusetts; Worcester (MA); On-site; USD 75,000 - 110,000; Full time

Job summary

The Cannabis Control Commission is seeking an Administrative Manager to lead the day-to-day administration of the Executive Office in Worcester. You will design and own processes for scheduling, correspondence, and case management for Commissioners and the Executive Director, including public meeting run-of-show and follow-up.

Responsibilities include coordinating meetings with external stakeholders, ensuring Open Meeting Law compliance, producing agendas, and supervising the Executive Assistant

Qualifications

• Strong written communication with staff, commissioners, and external parties.
• Clear and concise cross-group communication.
• Ability to build relationships with integrity and professionalism.
• Ability to handle confidential information discreetly.
• Take responsibility for timely, quality work and goal achievement.

Responsibilities

• Design, document, and maintain processes for scheduling, correspondence, and routing of documents for the Executive Director and Commissioners.
• Develop scheduling protocols for meeting requests and speaking invitations.
• Own intake and case management for Commissioner requests with assistants logging and managing cases.
• Monitor request status, escalate stalled cases, and collaborate with leadership to resolve them.
• Receive speaker requests from Communications and schedule them.
• Coordinate scheduling for the Executive Director and Commissioners with external stakeholders.
• Pool staffing for on-site engagements and coordinate with other departments.
• Provide backup support to the Executive Director and Commissioners when assistants are unavailable.
• Set metrics for the Executive Office and drive process improvements.
• Keep documentation current and cross-train assistants.

Skills

Written communication

Stakeholder relations

Discretion & confidentiality

Integrity & professionalism

Job description

The Cannabis Control Commission is seeking an Administrative Manager to lead the day-to-day administration of the Executive Office in Worcester. You will design and own processes for scheduling, correspondence, and case management for Commissioners and the Executive Director, including public meeting run-of-show and follow-up.

Responsibilities include coordinating meetings with external stakeholders, ensuring Open Meeting Law compliance, producing agendas, and supervising the Executive Assistant