Executive Meeting Manager - The Cavalier Resort

Hei Hotels Inc.; Virginia Beach, Northern (VA, KY); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

Vacation and holidays

Pet insurance

Life and disability insurance

401(k) with matching

Hotel room discounts

Job summary

HEI Hotels & Resorts seeks an Executive Meeting Manager for the Cavalier Resort in Virginia Beach. The role focuses on profitable execution of groups, revenue attainment, and client satisfaction, with responsibilities spanning forecasting, budgeting, and event leadership.

Ideal candidates have hospitality catering sales experience, strong negotiation skills, and proficiency with Word, Excel, and Delphi. Competitive compensation and benefits accompany this opportunity.

Qualifications

• Prior hospitality experience with catering sales is essential.
• 1+ year in the hospitality industry required.
• Experience at a hotel of similar size and quality.
• Computer skills include Word, Excel, and Delphi.
• Knowledge of sales, revenue management, training, and team motivation.

Responsibilities

• Forecast monthly and annual budget processes.
• Improve meeting planner satisfaction and outcomes.
• Optimize room rental charges and drive repeat business.
• Maintain long-term client relationships and manage contracts.
• Collaborate with banquet and outside vendors to ensure client satisfaction.

Skills

Catering sales

Sales techniques

Budget forecasting

Client relationships

Communication skills

Hospitality industry knowledge

Tools

Delphi

Microsoft Word

Microsoft Excel

Job description

About Us

HEI Hotels & Resorts is proud to welcome the Marriott Virginia Beach Oceanfront Resort to our growing portfolio of distinguished properties. Situated directly on the Virginia Beach boardwalk, this premier oceanfront destination offers sweeping Atlantic views, upscale accommodations, vibrant dining experiences, and modern meeting and event space for both leisure and business travelers. As part of the dynamic Cavalier Resort campus, the hotel delivers an elevated coastal hospitality experience in one of Virginia’s most desirable beachfront communities. At HEI, we understand that exceptional hotels are built by exceptional people. Our continued success is driven by our associates — the heart of every guest experience. Where people choose to work matters. In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. Simply put, we honor the privilege of our associates choosing HEI by investing in them — ensuring they thrive, grow, and elevate every property we serve.

Compensation

Salary Range: $55,000.00 - $65,000.00 Annually

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? Yes

Overview

The Executive Meeting Manager for the Cavalier Resort brings their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high-performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.

Essential Duties and Responsibilities

• An understanding of both monthly forecasting and the annual budget process.
• Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.
• Optimize room rental charges.
• Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships.
• Actively participate in industry related organizations (NACE, MPI).
• Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
• Comfortable with hotel site inspections and client presentations.
• Excellent creative skills to provide innovative set-ups, menus, and functions for groups.
• Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.
• Work closely with banquet department on operations and event execution.
• Ability to quickly evaluate alternatives and decide on a plan of action.
• Provide overall direction, coordination, and ongoing evaluation of operations.
• Detailed execution of all banquet event orders generated by the Convention Services Department.
• Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center.
• Excellent knowledge of computers, specifically Delphi, Word, and Excel.
• Monitor group room blocks and pick up, generate detailed resumes for the operating departments.
• Ability to work with outside vendors to ensure client satisfaction for all events/groups.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Prior experience in the field of hospitality with specific experience in catering sales is essential.
• 1+ year within the Hospitality Industry required.
• Must have experience at a similar size and quality hotel.
• Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.
• Knowledge of sales skills, revenue management, training, and motivation of peers.
• Knowledge of hotel features, benefits, and competing hotels within the market.
• Ability to execute appropriate action plans.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Ability to work effectively under time constraints and deadlines.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Vacation, Sick and Holiday programs.
• Pet insurance through the ASPCA.
• Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• 401(k) Savings Plan with matching funds.
• Discounts through our 'YouDecide' and Hotel Room Discount programs.
• DailyPay voluntary benefit that allows associates access to their earnings when they want them.

Equal Opportunity Statement

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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