Executive MD, Private Markets Transfer Agency

State Street; Boston (MA); On-site; USD 170,000 - 268,000; Full time

Benefits offered by this job

401K with company match

Comprehensive benefits package

Paid time off

Job summary

State Street is seeking a senior executive to lead a critical Transfer Agency function within our Private Markets business. The Managing Director will shape strategy, strengthen client relationships, and lead high-performing teams to deliver high-quality, scalable servicing for top alternative asset manager clients.

You will partner with product, operations, and governance teams to drive transformation, manage risk, and deliver on budget and staffing plans, while representing State Street in

Qualifications

• Bachelor’s degree required in accounting, finance, business, economics, mathematics, or related discipline.
• 10+ years of transfer agency and/or financial services operations experience with leadership responsibility for complex client relationships, service delivery, and operational execution.
• MBA, CPA, or other relevant advanced professional qualification is a plus.

Responsibilities

• Lead the development and execution of the business strategy for the Transfer Agency function within Private Markets, aligning delivery priorities with client needs and broader business objectives.
• Oversee service delivery for an assigned client portfolio, ensuring all daily, weekly, monthly, and quarterly deliverables are completed accurately, on time, and to a high standard.
• Build and maintain senior relationships with key client stakeholders, serving as a trusted partner and escalation point while helping ensure a consistently strong client experience.
• Coordinate production calendars and cross-functional execution with internal teams, including onboarding, investor servicing, reporting, compliance, tax, and other support functions.
• Drive operational excellence by strengthening processes, controls, and governance to support quality, consistency, scalability, and risk mitigation.
• Identify high-risk activities and proactively implement actions that reduce service disruption, operational risk, and potential financial loss.
• Lead, coach, and develop managers and teams, creating an environment of accountability, collaboration, engagement, and continuous improvement.
• Own core people-management responsibilities, including goal setting, performance feedback, talent development, succession planning, and formal performance reviews.
• Support enterprise initiatives and communicate priorities clearly across teams, ensuring alignment with organizational goals and a strong culture of execution.
• Contribute to budget planning, workforce planning, and staffing models, including support for new business implementations and growth opportunities.
• Assess the effectiveness of the operating model and champion transformation opportunities that improve efficiency, scalability, automation, and client outcomes.
• Partner with internal stakeholders on product development, solutioning, and new business opportunities to help expand capabilities and support client growth.
• Represent State Street as a senior leader in client discussions, strategic initiatives, governance forums, and cross-functional programs.
• Lead or sponsor special projects, committees, and task forces that advance business priorities and strengthen execution across the organization.

Skills

Executive leadership

Client relationship management

Strategic planning

Operational excellence

Risk management

Communication

Education

Bachelor’s degree

MBA or CPA (preferred)

Job description

State Street is seeking a senior executive to lead a critical Transfer Agency function within our Private Markets business. The Managing Director will shape strategy, strengthen client relationships, and lead high-performing teams to deliver high-quality, scalable servicing for top alternative asset manager clients.

You will partner with product, operations, and governance teams to drive transformation, manage risk, and deliver on budget and staffing plans, while representing State Street in