Executive Housekeeper - Sheraton Detroit Metro Airport

One Ocean Resort & Spa; Romulus (MI); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Sheraton Detroit Metro Airport seeks an Executive Housekeeper to lead our housekeeping department at the Detroit Metro Airport location. You will oversee room attendants, supervisors and laundry staff, ensuring clean and welcoming environments for guests.

The role requires strong leadership, the ability to manage schedules, coach team members, and uphold our quality standards. This full-time position offers the pace of a busy hotel and the opportunity to contribute to memorable guest experiences.

Qualifications

• Experience directing housekeeping teams and schedules.
• Strong guest-service orientation.
• Ability to coach and discipline staff when needed.

Responsibilities

• Schedule, evaluate and direct all housekeeping associates.
• Coach and counsel associates; administer disciplinary actions when necessary.
• Coordinate daily activities and staffing for rooms and public areas.
• Review the Manager on Duty log and follow up where needed.
• Inspect guest rooms and public areas daily to ensure quality standards.
• Ensure sufficient inventory of supplies and cleaning materials is maintained.
• Supervise the daily operation of housekeeping and in-house laundry.
• Interview, hire and train new housekeeping team members.

Skills

Leadership

Team coordination

Guest service focus

Job description

Executive Housekeeper - Sheraton Detroit Metro Airport

#26-3090

Location Description

Designed with your needs in mind, Sheraton Detroit Metro Airport provides a perfect blend of modern comfort and convenience. Ease into your travels with our free shuttle service to and from Detroit Metropolitan Wayne County Airport. Rediscover Detroit with our easy access to attractions such as The Henry Ford Museum and Ford Field. Afterwards, find sanctuary in our soothing hotel rooms and suites. Seek entertainment on our flat-screen TVs, and complete last-minute business tasks at our sleek workstations. When hunger arises, delight in the convenience of our in-room dining, and indulge in American cuisine at one of our two on-site restaurants. If you're looking to stay active on the road, work up a sweat at our 24-hour fitness center and swim laps in our indoor heated pool. Hosting a special occasion? When it comes to your event needs, our ballroom venue creates the perfect backdrop for wedding receptions and business meetings.

Job Description

What you will be doing

• Schedule, evaluate and direct all housekeeping associates, including room attendants, houseaides, floor supervisors and laundry associates.
• Coach and counsel associates, providing disciplinary action when and if necessary.
• Help coordinate all daily activities and plan for sufficient staffing to clean guest rooms and public areas.
• Review the Manager on Duty log and follow up where needed.
• Efficiently inspect guest rooms and public areas daily to ensure the quality assurance program is being followed.
• Ensure sufficient inventory of supplies and cleaning materials is maintained.
• Responsible for supervising the daily operation of both housekeeping and in-house laundry.
• Responsible for interviewing, hiring and training of new housekeeping team members.

Dueto the high volume of applications, we are not able to respond to individual requests for updates.

Requirements

What we are looking for

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Physical Requirements

• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

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