Executive Housekeeper/Mgmt

Hotel Equities; Phoenix (AZ); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Same-Day Pay

Career Growth

Hotel Discounts

401(k) Plan

Employee Discounts

Life Insurance

Paid Parental Leave

Referral Bonus

Job summary

Hotel Equities is seeking an experienced Executive Housekeeper to lead our housekeeping and laundry teams in a fast-paced hospitality environment. The role oversees guest rooms, public spaces, and back-of-house areas to consistently meet cleanliness, safety, and presentation standards.

As a hands-on leader, you will develop a high-performing team, manage budgets and labor, and collaborate with other departments to deliver exceptional guest experiences across our properties.

Qualifications

• High school diploma or equivalent is required.
• Previous housekeeping leadership experience in a hotel environment is required.
• Executive Housekeeper or Assistant Executive Housekeeper experience preferred.
• Experience with major hotel brands (Marriott, Hilton, Hyatt, IHG, Wyndham) preferred.
• Strong leadership, coaching, and team-building abilities.
• Excellent organizational, planning, and time management skills.
• Strong communication and problem-solving skills.
• Proficiency with Microsoft Office and hotel property management systems is preferred.
• Ability to manage multiple priorities in a fast-paced hospitality environment.

Responsibilities

• Lead, supervise, schedule, and motivate the housekeeping and laundry teams.
• Ensure guest rooms, public areas, meeting spaces, and back-of-house areas meet cleanliness standards.
• Conduct daily room inspections and quality assurance audits to maintain presentation.
• Develop staffing schedules to maximise productivity.
• Recruit, onboard, train, coach, and evaluate housekeeping associates.
• Foster a culture focused on teamwork, safety, and guest satisfaction.
• Manage department labor costs and inventory within budget guidelines.
• Order and maintain supplies, linens, amenities, and cleaning equipment.
• Coordinate preventative maintenance needs with Engineering and report deficiencies.
• Ensure compliance with safety policies and brand standards.
• Respond to guest requests and service recovery opportunities.
• Maintain records, reports, inventories, and payroll documentation.
• Support hotel initiatives, inspections, and QA programs.

Skills

Leadership

Coaching

Team Building

Communication

Problem Solving

Organizational Skills

Time Management

Education

High school diploma or equivalent

Tools

Microsoft Office

Property Management Systems

Job description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking an experienced and service-driven Executive Housekeeper to lead our housekeeping team.

Pay Range

USD $55,000.00 - USD $60,000.00 /Yr.

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking an experienced and service-driven Executive Housekeeper to lead our housekeeping team.

If you are a hands-on leader with a passion for cleanliness, team development, and delivering exceptional guest experiences, we invite you to join our award-winning culture. As Executive Housekeeper, you will oversee all housekeeping and laundry operations, ensuring guest rooms, public spaces, and back-of-house areas consistently meet Hotel Equities and brand standards for cleanliness, safety, and presentation.

Job Purpose

The Executive Housekeeper is responsible for planning, directing, and managing the daily operations of the Housekeeping Department. This leader ensures exceptional cleanliness throughout the hotel while maintaining labor productivity, inventory controls, and departmental budgets. The Executive Housekeeper develops and coaches a high-performing team that delivers outstanding service and creates memorable guest experiences.

What You'll Do

• Lead, supervise, schedule, and motivate the housekeeping and laundry teams.
• Ensure guest rooms, public areas, meeting spaces, and back-of-house areas consistently meet Hotel Equities and brand cleanliness standards.
• Conduct daily room inspections and quality assurance audits to maintain exceptional presentation.
• Develop staffing schedules that maximize productivity while meeting business demands.
• Recruit, onboard, train, coach, and evaluate housekeeping associates.
• Foster a culture focused on teamwork, accountability, safety, and guest satisfaction.
• Manage department labor costs, operating expenses, and inventory within budget guidelines.
• Order and maintain housekeeping supplies, linens, amenities, and cleaning equipment.
• Coordinate preventative maintenance needs with the Engineering Department and promptly report maintenance deficiencies.
• Ensure compliance with OSHA regulations, hotel safety policies, chemical handling procedures, and brand standards.
• Respond professionally and promptly to guest requests, concerns, and service recovery opportunities.
• Monitor lost and found procedures and ensure proper documentation.
• Maintain accurate departmental records, reports, inventories, and payroll documentation.
• Support hotel initiatives, inspections, and brand quality assurance programs.
• Perform other duties as assigned by hotel leadership.

Qualifications & Requirements

• High school diploma or equivalent required.
• Previous housekeeping leadership experience in a hotel environment required.
• Executive Housekeeper or Assistant Executive Housekeeper preferred.
• Experience with Marriott, Hilton, Hyatt, IHG, Wyndham, or other major hotel brands preferred.
• Strong leadership, coaching, and team-building abilities.
• Excellent organizational, planning, and time management skills.
• Strong communication and problem-solving skills.
• Proficiency with Microsoft Office and hotel property management systems is preferred.
• Ability to manage multiple priorities in a fast-paced hospitality environment.

Physical Requirements

• Walk and stand for extended periods throughout the workday.
• Frequently bend, stoop, kneel, reach, climb stairs, and occasionally use ladders.
• Lift, push, pull, and carry up to 50 pounds.
• Inspect guest rooms and public spaces throughout the property.
• Safely operate housekeeping equipment and cleaning machinery.
• Work with approved commercial cleaning chemicals while following safety protocols.
• Occasionally assist housekeeping staff with room cleaning as business demands require.

Equipment Used

• Commercial vacuums
• Carpet and floor care equipment
• Housekeeping carts
• Commercial washers and dryers
• Linen management equipment
• Cleaning chemicals and sanitation products
• Computers, tablets, and property management software

What We're Looking For

• A leader who inspires, develops, and supports their team.
• Passion for delivering exceptional guest experiences.
• Strong attention to detail and commitment to quality.
• Ability to build positive relationships across departments.
• Commitment to safety, cleanliness, and operational excellence.
• Flexibility to work mornings, evenings, weekends, and holidays as business needs require.

Amazing Benefits At A Glance

• Team-Driven and Values-Based Culture
• Medical, Dental & Vision Insurance
• Paid Vacation & Holidays
• Same-Day Pay Available
• Career Growth Opportunities & Leadership Development Programs
• Reduced Hotel Rates Throughout Our Portfolio
• Employee Assistance Program
• 401(k) Retirement Plan
• Employee Discounts
• Life Insurance
• Paid Parental Leave
• Referral Bonus Program
• Third-Party Perks (Movie Tickets, Attractions, Shopping & More)

Why Hotel Equities?

At Hotel Equities, we believe our people are our greatest asset. We are committed to developing talent, recognizing achievement, and creating opportunities for career advancement across our growing portfolio of hotels. If you're passionate about hospitality, leadership, and creating exceptional guest experiences, we encourage you to apply.

Hotel Equities is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where every associate is respected and valued.

Transparency matters, which is why Hotel Equities is committed to 100% wage transparency for all open positions. Explore opportunities across our diverse portfolio and discover where your hospitality career can grow with us.