Executive Housekeeper

Ivy Hospitality; Indianapolis (IN); In loco; USD 47.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

Quarterly Bonus Potential

Basic Life Insurance

AD&D

Voluntary Life Insurance

Voluntary Short-Term Disability

Voluntary Long-Term Disability

Critical Illness

Hospital Indemnity

Accident Plans

Pet Insurance

401(k) Match

Paid Time Off

Descrizione del lavoro

Ivy Hospitality is seeking an Executive Housekeeper in Indianapolis to lead the housekeeping team, ensuring the highest standards of cleanliness for guest rooms and public areas while maintaining safety and company policies.

Requires at least three years in housekeeping with supervisory experience and strong communication, organization, and computer skills to manage operations effectively.

Competenze

• High school diploma or equivalent required.
• Minimum of three years housekeeping experience, with at least one year in a supervisory role.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Proficient in basic computer skills and housekeeping management software.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Knowledge of federal, state, and local regulations related to housekeeping and hospitality.
• Ability to stand, walk, and perform physical tasks for extended periods.

Mansioni

• Lead and manage the housekeeping team to ensure timely and efficient cleaning of guest rooms and public areas.
• Coordinate daily housekeeping operations, including VIP rooms, guest check-outs, and special requests.
• Review and confirm completion of daily room cleaning and inspections to meet company standards.
• Conduct regular inspections of cleaned rooms, public areas, and linen closets for quality.
• Address and resolve issues related to room cleanliness or maintenance promptly.
• Monitor and document room inspection results, providing feedback and corrective actions.
• Manage inventory levels of housekeeping supplies and linens, ensuring adequate stock and proper storage.
• Prepare and follow up on maintenance work orders for repairs or replacements of furnishings and fixtures.
• Assist in quarterly inventory of all linens and housekeeping supplies.
• Assist in training and orientation of new housekeeping associates.

Conoscenze

Verbal communication

Written communication

Organizational skills

Time management

Computer skills

Housekeeping software

Fast-paced environment

Regulatory knowledge

Physical stamina

Team leadership

Formazione

High school diploma or equivalent

Strumenti

Housekeeping management software

Descrizione del lavoro

Position: Executive Housekeeper

Reports To: Assistant General Manager / General Manager

Position Summary

The Executive Housekeeper is responsible for ensuring the highest standards of cleanliness, presentation, and service for all guest rooms and public areas. By effectively leading and managing the housekeeping team, the Executive Housekeeper will maintain a spotless and welcoming environment for guests while adhering to company policies and safety standards. The role requires a blend of operational expertise, team leadership, and a commitment to delivering exceptional guest experiences.

Pay Range: $47,000 - $50,000 based on experience and qualifications

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lead and manage the housekeeping team to ensure the timely and efficient cleaning of guest rooms and public areas.
• Coordinate daily housekeeping operations, including VIP rooms, guest check-outs, and special requests.
• Review and confirm the completion of daily room cleaning and inspections, ensuring all rooms meet company standards.
• Conduct regular inspections of cleaned rooms, public areas, and linen closets to ensure adherence to quality standards.
• Address and resolve any issues related to room cleanliness or maintenance promptly.
• Monitor and document room inspection results, providing feedback and corrective actions as needed.
• Manage inventory levels of housekeeping supplies and linens, ensuring adequate stock and proper storage.
• Prepare and follow up on maintenance work orders for repairs or replacements of furnishings and fixtures.
• Assist in quarterly inventory of all linens and housekeeping supplies.
• Assist in the training and orientation of new housekeeping associates, ensuring they understand company standards and expectations.
• Provide ongoing coaching and support to team members, fostering a positive and productive work environment.
• Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards.
• Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction.
• Maintain strict adherence to safety and security protocols, including the proper handling of keys, lost and found items, and emergency procedures.
• Ensure all housekeeping practices comply with federal, state, and local regulations, including OSHA standards.
• Participate in daily hotel operations meetings and contribute to the overall hotel strategy.
• Perform additional duties as assigned by the General Manager, supporting the overall success of hotel operations.
• Uphold the company's values and standards, ensuring all actions and decisions align with the organization's goals and ethical guidelines.

Qualifications

Education: High school diploma or equivalent required.

Experience: Minimum of three years of housekeeping experience, with at least one year in a supervisory role.

• Excellent verbal and written communication skills, with the ability to lead a team and interact with guests effectively.
• Strong organizational and time-management skills, with attention to detail.
• Proficient in basic computer skills and housekeeping management software.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Knowledge of federal, state, and local regulations related to housekeeping and hospitality.
• Ability to stand, walk, and perform physical tasks for extended periods.
• Must be able to lift up to 15 lbs regularly and push/pull carts weighing up to 250 lbs.
• Capable of bending, stooping, and stretching to fulfill cleaning and inspection tasks.

Taking Care of You – Our Benefits

At Ivy, we believe in supporting our team both at work and in their personal lives. Your eligibility for benefits is based on your employment status, and full details will be shared with you during your first 30 days. Here’s a look at what we offer to help take care of you and your loved ones:

Health & Wellness

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)

Financial Security & Peace of Mind

• Quarterly Bonus Potential: Up to 25% of Quarterly Earnings
• Basic Life Insurance & AD&D
• Voluntary Life Insurance
• Voluntary Short-Term Disability
• Voluntary Long-Term Disability
• Critical Illness, Hospital Indemnity & Accident Plans
• Pet Insurance
• 401(k) Match: Ivy Hospitality offers a 100% match of associates' first 6% contributed

Time to Recharge

• Paid Time Off (PTO), available as it’s accrued

Ivy Hospitality is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or

other legally protected characteristics.

Ivy Hospitality participates in E-Verify

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.