Executive Hospitality Specialist

Swagelok; Solon (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Total Rewards

Job summary

Swagelok in Solon, Ohio, is seeking a Housekeeping Level 3 associate to perform independent housekeeping tasks, manage rooms for events, and support cross-functional teams with confidentiality and professionalism. You will follow safety practices, interact with vendors, and ensure inventory and equipment reliability in a manufacturing setting.

The role requires two years of experience, proficient Outlook skills, and strong communication. SAP experience and leadership exposure are preferred.

Qualifications

• Two years of work experience
• Proficient use of Microsoft Outlook (Word, Excel, and Outlook)
• Strong oral and written communication skills
• Preferred SAP proficiency
• Formal/Informal leadership experience (preferred)

Responsibilities

• Uses and follows housekeeping and safety practices and policies
• Perform housekeeping & LPA audits and provide feedback
• Recommend housekeeping tasks and frequencies
• Independently perform general housekeeping tasks for areas of responsibility
• Set up rooms for customer visits, board meetings, events, luncheons and daily activities
• Maintain confidentiality and professionalism
• Manage inventory of supplies and restock as needed
• Direct and support vendors and contractors as necessary
• Understand and support recycling program
• Operate housekeeping equipment and powered industrial equipment as required
• Represent Facilities in cross-functional meetings
• Ensure equipment reliability and participate in root cause analysis
• Coordinate with maintenance schedules and work orders

Skills

Two years experience

Outlook proficiency

Strong communication

Tools

SAP

Job description

Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For over 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between.That same dedication spans to our customers.

Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills—you’ll thrive in a culture that promotes learning and development.

We strive to be a company where we all can do our best work with a true sense of purpose and belonging.

Be Connected. Be Valued. Be You.

We hope you’ll consider joining our team.

The Housekeeping Level 3 can work independently with limited assistance from others and apply processes and procedures appropriately. This associate can adapt appropriately as events evolve and redirect associates & vendors as necessary to ensure positive results. This associate can add value to cross functional teams or discussions, including the executive staff. This associate must always demonstrate a high degree of professionalism and confidentiality.

Essential Duties and Responsibilities:

• Uses and follows company housekeeping and safety practices and policies

• Can perform housekeeping & LPA audits provide necessary feedback to appropriate parties

• Can recommend housekeeping tasks and frequencies.

• Can independently perform general housekeeping tasks for their areas of responsibility

• Independently executes room set-ups as directed for customer visits, board meetings, special events, luncheons, as well as normal day-to-day occasions.

• Independently performs housekeeping duties in executive offices, meeting spaces as well as board room and maintain confidentiality at all times.

• Recognizes building support problems and eliminate

• Can submit work orders and work to a maintenance schedule and perform work orders.

• Can aid in emergency work to protect the facility from further damage

• Has a strong understanding of department plan and can represent the Facilities team in collaborative functional meetings.

• Maintain inventory levels of hygiene, coffee, and amenity supplies, which includes: Manage stock level, make recommendations on quantities, place orders and restock.

• Independently interact, direct & support vendors and outside contractors as necessary

• Understands and supports recycle program

• Able to operate housekeeping equipment such as baler, floor scrubber, etc.

• May be required to operate Powered Industrial Equipment (PIE).

Education and Work Experience Requirements:

Required:

• Two years of work experience

• Proficient use of Microsoft Outlook (Word, Excel, and Outlook)

• Strong oral and written communication skills

Preferred:

• Proficient use of SAP

• Formal and/or informal leadership experience

Critical Competencies:

Customer Focus

• May direct and assist others in getting required support work completed in a timely manner

• Independently display prioritization skills

• Understand the internal customers’ needs and initiate action to meet them

Reliability and Integrity

• Drives improvements and helps others make a positive impact on quality and plant operations

• Along with providing it themselves, encourages others to provide reliable information

• Supports organizational changes positively through actions and words

Flexibility

• Willing to be flexible in their schedule

• Shares knowledge that they have obtained with others

• Open to taking on new challenges

• Can easily be interrupted or redirected to a new task, or site based on Swagelok’s needs

• Has useable ideas to help increase equipment reliability

Teamwork

• Promotes strong morale and spirit within the team by encouraging others and making them feel valued and important

• Participates with Root Cause analysis effort for equipment reliability

• Participate in Shift Start up and departmental meetings

• Promotes group reputation in a positive manner

Communication

• Communicates well with all different levels in the organization (shop floor, office, engineering, supervisors, managers, executive leadership, lean leaders, etc.)

• Promotes own ideas and information with others

• Communicate through appropriate escalation channels when required

• Open to input from others

Accountability

• Understands team goals and results, and the role they play in achieving them.

• Takes ownership of the actions and results of the team as a whole

• Coordinate, communicate, and execute in the absence of supervision

• Control emotions and reactions according to the situation and the audience

• Provides accurate and detailed documentation

• Provides feedback to Supervision

Working Conditions and/or Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

• Lift, push, pull, or carry weight no more than 35lbs.

• Must be capable of being on feet for up to 8-12 hours a day.

• Capability to squat, bend, and reach

Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards.

Congratulations on taking the first step to B e Connected. B e Valued. B e You.

Swagelok is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex, pregnancy, pregnancy-related medical conditions, age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law.

_Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, the Americans with Disabilities Act Amendments Act of 2008, and Ohio state law._

_This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason._