Executive Director, Quality Engineering

TransCore, LP in

Germantown (MD)

On-site

USD 175,000 - 225,000

Full time

9 days ago

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Job summary

TransCore is seeking a Sr. Director of Quality Engineering for the BOS Product Group, based in Germantown, MD or Union, NJ.

Lead the QE organization, set strategy, build governance, and partner with Product, Engineering, Architecture, Operations, and Customer Support to deliver high-quality software products. The role requires 15+ years in software/quality engineering, strong leadership of distributed teams, and expert knowledge of testing, automation, CI/CD, and metrics.

Qualifications

15 years of progressive software engineering or quality engineering experience, including leadership of quality engineering organizations.
Experience leading managers and geographically distributed teams.
Proven ability to influence cross-functional teams and lead organizational change initiatives.
Deep knowledge of software testing methodologies, quality engineering practices, and industry best practices.
Strong experience with test automation frameworks, CI/CD, and build automation.
Experience establishing quality metrics, governance models, and data-driven improvement programs.
SaaS and/or enterprise software experience.
Excellent written, verbal, and executive communication skills.
Bachelor's degree or higher in Computer Science, Engineering, Mathematics, or related field.

Responsibilities

Provide executive leadership for the BOS Quality Engineering organization, including strategy, staffing, performance, and capability development.
Own software quality outcomes across the BOS product portfolio, including release readiness, defect reduction, test effectiveness, and customer-impacting quality metrics.
Establish and advance quality engineering practices including test strategy, test automation, requirements traceability, release validation, defect prevention, and quality governance.
Define and implement testing strategies and tools with emphasis on requirements management, test design, automation, continuous integration, performance testing, and security testing.
Establish governance mechanisms that ensure consistent quality engineering practices, standards, processes, and metrics across BOS development teams.
Establish quality KPIs and dashboards that provide visibility into defect trends, automation coverage, release quality, escape rates, and production issues.
Monitor quality performance and drive corrective actions when results fall below established objectives.
Lead root-cause analysis of significant quality issues and ensure corrective and preventive actions are implemented and measured.
Drive continuous improvement initiatives that improve product quality, engineering effectiveness, delivery predictability, and customer outcomes.
Review customer-reported quality issues and recurring defect trends and prioritize improvement initiatives.
Act as a change agent by fostering a culture where quality is a shared responsibility embedded throughout the software delivery lifecycle.