Executive Director, Public Safety Communications & Tech

City of Greensboro, NC; Piedmont Heights (NC); On-site; USD 130,000 - 233,000; Full time

Benefits offered by this job

Public sector retirement

Comprehensive benefits

Job summary

Guilford Metro 9-1-1 in Guilford County, NC, seeks a visionary Director to lead one of North Carolina's largest regional emergency communications entities. You will oversee emergency communications operations, Public Safety IT, Radio Systems, Training, QA, administration, finance, and regional partnerships to ensure reliable, mission-critical services for 102 agencies and 21,000+ users.

The ideal candidate will bring executive leadership, strategic planning, budgeting expertise, and a

Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• 7–10 years of senior leadership in 9-1-1, emergency communications, or public safety technology.
• Proven ability to manage large budgets and multi-agency coordination.

Responsibilities

• Provide strategic leadership for Guilford Metro 9-1-1 operations.
• Oversee Emergency Communications, Public Safety IT, Tech Services (Radio), Training & QA, and Administration.
• Manage capital planning, budgeting, and grant/ funding strategies.
• Represent the organization with local government, partners, and advisory groups.

Skills

Executive leadership

Strategic planning

Budget management

Stakeholder management

Public safety technology

Education

Bachelor's degree

Tools

CAD systems

P25 radio networks

GIS/GPS

Job description

Guilford Metro 9-1-1 in Guilford County, NC, seeks a visionary Director to lead one of North Carolina's largest regional emergency communications entities. You will oversee emergency communications operations, Public Safety IT, Radio Systems, Training, QA, administration, finance, and regional partnerships to ensure reliable, mission-critical services for 102 agencies and 21,000+ users.

The ideal candidate will bring executive leadership, strategic planning, budgeting expertise, and a