Executive Director of Institutional Effectiveness

CUNY School of Professional Studies; New York (NY); On-site; USD 140,000 - 160,000; Full time

Job summary

The CUNY School of Professional Studies seeks an experienced Executive Director of Institutional Effectiveness to lead the Office of Institutional Effectiveness and Planning and the Office of Institutional Research in New York City. The role will drive evidence-based planning, continuous improvement, and strategic initiatives that strengthen academic programs and support services for adult learners.

The Executive Director will guide cross-functional efforts, promote data-informed decision

Qualifications

• Bachelor's degree and eight years related experience required.
• Deep knowledge of data governance and evidence-based decision-making practices.
• Understanding of adult and online learners, underrepresented and international students, and students pursuing professional studies.

Responsibilities

• Lead the Office of Institutional Effectiveness and Planning and the Office of Institutional Research.
• Promote evidence-based planning and continuous improvement.
• Lead the development and execution of a new strategic planning process across the School.
• Facilitate cross-department collaboration to inform institutional decision-making.
• Enhance student learning, programs, and support services while elevating the School's impact.

Skills

Data governance

Evidence-based decision-making

Adult learners

Online learners

International students

Education

Bachelor's degree

Job description

The CUNY School of Professional Studies (CUNY SPS) seeks an experienced and strategic leader to serve as Executive Director of Institutional Effectiveness.

Reporting to Dean Lisa Braverman, the Executive Director leads the Office of Institutional Effectiveness and Planning, which includes the Office of Institutional Research. The Executive Director provides School-wide leadership to cultivate evidence-informed decision-making, advancing innovative strategies that strengthen the School and support its adult learners.

The next Executive Director will lead and manage complex School-wide initiatives, including a new CUNY SPS strategic planning process. Working across constituencies, the leader will promote evidence-based planning, continuous improvement, and the use of assessment results to inform institutional decision-making.

By identifying challenges, recommending solutions, and facilitating process improvements across departments and units, the Executive Director will enhance student learning, educational programs, administrative and student support services, and communication, thereby advancing CUNY SPS’s mission and elevating its impact.

Learn more and download a detailed leadership profile at https://api.wittkieffer.com/wp-content/uploads/position/leadership-profile-executive-director-of-institutional-effectiveness.pdf.

CUNY SPS offers a broad range of online degrees, certificates, and workplace learning programs for working adults. A national leader in online education, the school offers the most extensive array of online programs at the City University of New York. It serves as CUNY’s only undergraduate all-transfer college and is the only fully online school within the CUNY System.

A longstanding engine for social mobility, CUNY SPS is an incubator for student talent. It offers in-state tuition to all students regardless of where they reside. Flexible, customizable online programs meet students where they are, allowing them to balance work and family with their educational goals.

CUNY SPS faculty are leaders in their fields—21st-century professional practitioners renowned for online teaching. They actively support SPS students as they explore their passions, learn new ideas, and discover their capabilities.

U.S. News & World Report ranks CUNY SPS No. 9 on its 2026 list of Best Online Bachelor’s Degree Programs and No. 4 among the Best Online Programs for Veterans. The school’s online bachelor’s program in psychology is ranked No. 7, and its online master’s degree in nursing is ranked No. 35.

NOTE:

• This position was previously posted under Job ID# 30785 and 31485; applicants to either posting need not reapply.
• The position is located on the CUNY SPS campus in New York City. It is not a remote position.

QUALIFICATIONS

This position is in CUNY's Executive Compensation Plan. All executive positions require a minimum of a Bachelor's degree and eight years' related experience.

The ideal candidate will possess deep knowledge of data governance and evidence-based decision-making practices as well as a keen understanding of adult and online learners, underrepresented and international students, and students pursuing professional studies.

CUNY TITLE

Professional School Assistant Admin

COMPENSATION AND BENEFITS

Salary commensurate with education and experience, from $140,000 - $160,000.

• CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development.
• We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.
• Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

CLOSING DATE

JOB SEARCH CATEGORY

CUNY Job Posting: Executive

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply.

At CUNY, Italian Americans are also included among our protected groups.

Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity.

EEO/AA/Vet/Disability Employer.

Job ID:

32608

Location:

School of Professional Studies