Executive Director of Community Services

Choices for People Center; Rolla (MO); On-site; USD 85,000 - 120,000; Full time

Job summary

Choices for People Center seeks the Executive Director of Community Services to provide strategic and operational oversight of all community and employment services functions. This role ensures timely delivery of services, proper reporting to state and federal requirements, and collaboration with programs, administration, and finance leadership to improve quality and revenue performance.

The position requires Bachelor's degree in a related field, 5+ years of leadership in programmatic

Qualifications

• Bachelor's degree in business, Healthcare Administration, Finance, Accounting, or related field preferred.
• Five years of experience in programmatic based organizations.
• Leadership experience strongly preferred.

Responsibilities

• Provide overall leadership and oversight of all aspects of both departments.
• Provide leadership, coaching, and accountability for directors, managers, and program leadership.
• Oversee and continue the development of Employment Services and Vocational Rehabilitation-related programming.
• Ensure Compliance with applicable Department of mental Health/Development Disabilities, Vocational Rehabilitation, accreditation, contractual, and organizational requirements.
• Oversight of documentation, billing readiness, service authorization utilization, EVV, and program quality.
• Develop and monitor budgets, staffing costs, revenue, and overall program sustainability.
• Ensure proper staff recruitment, retention, training, and leadership development.
• Oversee the development and expansion of programs, geographic areas, community partnerships, and employment opportunities.
• Build and maintain strong relationships with support coordinators, employers, families/guardians, community partners, and other stakeholders.
• Collaborate with the Chief Program Officer and Executive Leadership Team on organizational goals and strategic growth.
• Be a strong and visible leadership presence with an understanding of frontline operations and the individuals we support.

Education

Bachelor's degree in business, Healthcare Administration, Finance, Accounting, or related field preferred.

Job description

Description

Choices for People Center provides year-round support and instructional programs designed to aid individuals with disabilities in developing essential life skills. These skills promote inclusion, independence, self-sufficiency, and productivity; and aim to maximize the individual’s quality of life in the least restrictive environment possible.

Choices for People Center assists in individual goal-oriented program planning, and acts as an advocate in the community through the removal of attitudinal, architectural, environmental, financial, employment-related, communicational, transportation, and other barriers.

Position Summary

The Executive Director of Community Services provides strategic and operational oversight of all community and employment services functions of the organization. This role ensures timely and accurate delivery of services, and proper reporting and communication with all organizational, state, and federal requirements. The Director works collaboratively with all programs, administration, and finance leadership to improve program quality, maximize revenue performance, and enhance operational effectiveness.

Duties and Responsibilities (not all inclusive):

• Provide overall leadership and oversight of all aspects of both departments.
• Provide leadership, coaching, and accountability for directors, managers, and program leadership
• Oversee and continue the development of Employment Services and Vocational Rehabilitation-related programming
• Ensure Compliance with applicable Department of mental Health/Development Disabilities, Vocational Rehabilitation, accreditation, contractual, and organizational requirements
• Oversight of documentation, billing readiness, service authorization utilization, EVV, and program quality
• Develop and monitor budgets, staffing costs, revenue, and overall program sustainability
• Ensure proper staff recruitment, retention, training, and leadership development
• Oversee the development and expansion of programs, geographic areas, community partnerships, and employment opportunities
• Build and maintain strong relationships with support coordinators, employers, families/guardians, community partners, and other stakeholders
• Collaborate with the Chief Program Officer and Executive Leadership Team on organizational goals and strategic growth
• Be a strong and visible leadership presence with an understanding of frontline operations and the individuals we support

Requirements

Education and/or Experience:

• Bachelor's degree in business, Healthcare Administration, Finance, Accounting, or related field preferred.
• A demonstrated high level of business acumen.
• Five years of experience in programmatic based organizations
• Leadership experience strongly preferred.

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Strong attention to detail, organizational skills, and accuracy.
• Ability to maintain confidential information.
• Ability to build strong and autonomous leaders and teams.
• Demonstrated ability to work collaboratively, build relationships, and engage effectively with individuals served, staff, community members, and partners.
• Strong initiative, independence, and time-management abilities.
• Commitment to the organization's mission, vision, and values.
• Proficiency with Microsoft Office and commonly used financial systems
• Ability to represent the organization professionally in community settings, stakeholder meetings, and public events.

Physical Demands

• Ability to stand, move, and be physically active for extended periods.
• Ability to regularly lift 30–50 pounds.
• Ability to participate in and support activities occurring in a variety of environments (indoor, outdoor, community settings).

Comments:

Failure to provide official transcript(s) or other required verification may result in the withdrawal of the job offer.

All job offers are contingent upon successful completion of a criminal background check and a drug screen.

EEO STATEMENT:

It is the policy and intent of Choices for People Center, Inc. to comply with all federal and state laws concerning non-discrimination and equal employment opportunity, regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability or genetic information (including family medical history), veteran status, or age (40 or older), except where age is a bona fide occupational requirement or qualification; and to take affirmative action towards the goals and intentions of the applicable laws.

Furthermore, it is our policy and intent to practice non-discrimination in regard to the above factors on personnel matters concerning employment, promotion, demotion, transfer, recruitment advertising, layoff or termination, rates of pay or other forms of compensation, and selection for training including apprenticeship.