Executive Director - MSK, Neuro, Behavioral Health

Trinity Health Mid-Atlantic; Maywood (IL); On-site; USD 147,000 - 243,000; Full time

Job summary

Trinity Health seeks an Service Line Executive Director to lead strategic growth and clinical program advancement across a network. You will partner with physician and administrative leaders to expand services, improve outcomes, and strengthen market presence.

This leadership role drives annual operating plans, quality initiatives, and financial performance while coordinating across inpatient, outpatient, and affiliated partners. Strong communication and team leadership are essential.

Qualifications

• Master's degree in a healthcare administration or related field.
• 10+ years of progressive healthcare leadership experience.
• 5+ years of management experience leading large teams and complex operations.
• Experience developing and executing strategic growth initiatives within a healthcare system.

Responsibilities

• Develop and execute service line growth strategies aligned with priorities.
• Lead annual operating plan process with measurable goals.
• Collaborate with clinical and operational leaders to optimize care delivery.
• Establish and monitor KPIs across quality, experience, growth and finances.
• Manage network development and external partnerships.
• Ensure regulatory compliance and accreditation readiness.
• Oversee financial performance, budgeting, and resource allocation.
• Drive patient and physician experience improvements.

Skills

Strategic leadership

Growth initiatives

Physician engagement

Operations leadership

Data-driven decisions

Quality improvement

Executive communication

Team leadership

Collaboration

Change management

Education

Master's degree in Healthcare Administration (MHA), MBA, MSN or related field

Job description

Employment Type

Full time

Shift

Description: This position will oversee the following service lines: Musculoskeletal, Neurology, Neurosurgery, Psychology and Psychiatry

Position Summary

The Service Line Executive Director is responsible for the overall growth, strategic development, operational performance, and clinical program advancement of a designated service line across Loyola University Health System. This leader develops and executes annual operating plans, drives clinical and financial performance, and partners with physician and administrative leaders to expand services, improve patient outcomes, and strengthen market presence. The role collaborates across the care continuum, including inpatient, outpatient, faculty practice operations, network affiliates, partner hospitals, and physician groups. The Executive Director serves as a strategic leader focused on quality, patient experience, program growth, physician engagement, operational excellence, and financial performance. This position has significant organizational impact and requires the ability to navigate complex healthcare environments, develop innovative care models, and lead large multidisciplinary teams.

What You’ll Do

Strategic Service Line Leadership

Develop and execute comprehensive service line growth strategies aligned with organizational priorities. Partner with physician and executive leadership to identify, develop, and implement new clinical programs and services. Lead the annual operating plan process, establishing measurable goals related to growth, quality, patient experience, and financial performance. Present strategic business plans and service line proposals to executive leadership, governance committees, and approval bodies.

Clinical Program Development & Performance

Collaborate with clinical leaders, operational teams, faculty practice leadership, home care, and ambulatory care teams to optimize the continuum of care. Establish and monitor key performance indicators across quality, patient experience, growth, operational efficiency, and financial outcomes. Develop action plans to address performance gaps and achieve organizational and service line goals. Lead initiatives that enhance patient access, care coordination, and clinical outcomes.

Network Development & External Partnerships

Collaborate with the Network Development Team to establish, expand, and manage clinical affiliate programs. Serve as the primary Loyola representative for affiliated hospitals, health systems, and physician groups. Build and maintain strong relationships with internal and external stakeholders to advance strategic objectives. Identify and implement mutually beneficial solutions that strengthen partner relationships and drive organizational growth.

Quality, Regulatory & Accreditation Excellence

Ensure continuous compliance with The Joint Commission (TJC), Illinois Department of Public Health (IDPH), and other regulatory and accrediting agencies. Develop compliance monitoring systems and corrective action plans when needed. Pursue program distinctions, certifications, and recognitions that enhance market position and program reputation, including national rankings and specialty designations.

Financial & Operational Management

Oversee service line financial performance, budgeting, forecasting, and resource allocation. Monitor reimbursement trends and collaborate with contracting teams to optimize payer relationships and revenue opportunities. Evaluate business opportunities, market trends, and competitive dynamics to support long-term growth strategies. Develop business cases and operational plans supporting program expansion and sustainability.

Patient & Physician Experience

Partner with clinical leadership to continuously improve patient, family, and referring provider experiences. Identify opportunities to enhance value, access, communication, and service delivery. Drive initiatives that support Service Excellence standards and patient-centered care.

Facilities & Resource Planning

Assess facility and infrastructure needs to support program growth and operational effectiveness. Collaborate with facilities and development teams to secure resources, capital investments, and philanthropic support when appropriate. Ensure facilities effectively support patients, providers, staff, and referral partner needs.

Leadership & Talent Management

Lead, mentor, and develop a large multidisciplinary team of 30+ employees. Oversee staffing, hiring, onboarding, performance management, compensation administration, and employee engagement efforts. Foster a culture of accountability, collaboration, innovation, and continuous improvement. Promote Loyola's Magis values of Care, Concern, Respect, and Cooperation.

What You’ll Need

• Master's degree in Healthcare Administration (MHA), Business Administration (MBA), Nursing (MSN), or a related healthcare field.
• 10+ years of progressive healthcare leadership experience.
• 5+ years of management experience leading large teams and complex healthcare operations.
• Experience developing and executing strategic growth initiatives within a healthcare system, academic medical center, or integrated delivery network.
• Demonstrated success in service line management, program development, physician relations, and operational leadership.

Preferred Experience

• Experience within an academic health system or integrated healthcare network.
• Experience managing complex clinical service lines across multiple sites of care.
• Experience leading partnerships, affiliations, and network development initiatives.
• Strong understanding of healthcare reimbursement, contracting, regulatory compliance, and accreditation requirements.

Leadership Competencies

• Strategic planning and execution
• Financial and business acumen
• Physician engagement and relationship management
• Healthcare operations leadership
• Change management and organizational transformation
• Data-driven decision making
• Quality improvement and patient safety leadership
• Executive communication and presentation skills
• Team leadership and talent development
• Collaboration and influence across complex organizations

Compensation

Pay range: $147,201- $242,902 Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. Annual Bonus: Eligible for incentive compensation annual target as outlined in Plan Document. Per the Plan Document, Loyola Medicine reserves the right to amend, modify, suspend, or terminate the Plan in whole or in part at any time and for any reason.

Benefits

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Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

About Trinity Health

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.