Executive Director Bench

Brookdale Senior Living; Colorado Springs (CO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages forHourly

Voluntary benefits including ID theft,

Job summary

Brookdale Senior Living in Colorado Springs seeks an experienced operations leader to oversee all community operations, ensuring high-quality resident care and strong occupancy performance. You will supervise staff, manage budgets, and collaborate with regional leaders to drive continuous improvement and regulatory compliance.

The role emphasizes hands-on leadership, guest services excellence, and maintaining Brookdale’s standards for safety, maintenance, and community engagement across daily

Qualifications

• Bachelor's Degree or equivalent experience required.
• Minimum 2–4 years of related leadership experience.
• Must have valid administrator license in states where required and a valid driver license.

Responsibilities

• Oversee all operations, acting as primary contact for staff, residents, families, and partners.
• Supervise, direct, and motivate community staff; cover shifts as needed.
• Ensure high resident satisfaction; lead efforts to achieve occupancy and quality metrics.
• Lead renewal and service plans, and manage annual operating and capital budgets.
• Hire, train, discipline, and evaluate employees per policy; ensure staffing effectiveness.
• Maintain buildings and property to Brookdale standards and ensure compliance with regulations.

Skills

Leadership

Staff supervision

Budget oversight

Resident care

Communication

Education

Bachelor's Degree or equivalent experience

Tools

Microsoft Office Suite

Job description

Job Description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Job Description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part And Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

• Responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public.
• Hands on leader who supervises, directs, and motivates community staff. Provides direct resident care as needed. Fills in at various positions as needed to cover staffing shortages.
• Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and residents to include pro-actively solving problems and resolving issues with support from district leaders. Administers annual resident satisfaction survey.
• Executes renewal program with existing residents through a proactive program.
• In conjunction with regional operations, executes annual operating and capital budgets. Aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction.
• Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions and termination of employment of associates ensuring consistency in the selection and retention of quality associates.
• Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence.
• Maintains current departmental policies, procedures, and licenses in accordance with company, Federal, State, and local requirements.
• Fosters creativity among staff to deliver the highest quality and best services to residents in in accordance with Brookdale standards. Acts as a member of Resident Counsel.
• Develops and maintains a positive image within the local community. Becomes active in social and civic affairs of the local community. Represents the community and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups.
• Utilizes approved sales and marketing activities and strategies to maximize occupancy.
• Assists in developing and conducting service plan reviews, as required by state codes, with appropriate resident care team members and resident families, which maintains the personal dignity of residents.
• Oversees the resident admission process, healthcare management and maintenance of resident documentation to ensure compliance with company policy and state regulations.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience

Bachelor's Degree or equivalent experience required. Minimum of two to four years related leadership experience required; or equivalent combination of education and experience.

Certifications, Licenses, And Other Special Requirements

Must have a valid administrator license in states where required. Must have a valid driver license and access to a private vehicle for business use.

Management/Decision Making

Uses analytic skills and understanding of the organization and the business in order to handle arising problems and issues. Demonstrates leadership skills to be responsible for the overall direction, coordination, and evaluation of resident care, marketing, food service, housekeeping and maintenance units. Carries out supervisory responsibilities in accordance with the company's policies and applicable laws.

Knowledge And Skills

Has knowledge of the organization, industry, and a functional discipline. Extensive understanding of technical areas gained through experience and used to complete and/or oversee assignments. Familiarity with Microsoft software preferred. Effective written and oral communications skills are essential. Ability to prioritize and effectively manage multiple tasks is essential. Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests. Demonstrates good judgment, strong problem solving and decision making skills.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch crawl
• Talk or hear
• Taste or smell
• Ability to lift: up to 50 pounds
• Vision
• Requires interaction with co-workers, residents or vendors
• Occasional weekend, evening or night work if needed to ensure shift coverage
• On-Call on an as needed basis
• Possible exposure to communicable diseases and infections
• Potential injury from transferring, repositioning, or lifting residents
• Exposure to latex
• Possible exposure to blood-borne pathogens
• Possible exposure to various drugs, chemical, infectious, or biological hazards Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

About Us

Brookdale is a Great Place to Be

• Gracious hospitality and neighborliness for our residents and families.
• Home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leader in clinical care.
• Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.
• Extensive corporate support including a robust training program.