Executive Director, AI & Data Governance - Controls Strategy (Client Onboarding and Documentation Operations)

JPMorgan Chase & Co.; Jersey City (NJ); Sur place; USD 180 000 - 280 000; Plein temps

Résumé du poste

JPMorgan Chase & Co. in Jersey City is seeking an Executive Director to lead techno-functional controls across AI-enabled initiatives in Wholesale KYC Operations and Digital Document Services.

You will drive governance, strategy, and scalable controls for AI use cases, with senior-level advisory to the end-to-end organization. You will champion data governance, risk assessments, and control design for GenAI/LLMs, partnering with Operations, Technology, Product, Data, Compliance, Legal, Risk, and

Qualifications

• 15+ years in data science, technology risk, or related fields with 3–5 years in AI & digital transformation
• Experience with GenAI, LLMs, and agentic AI systems
• Strong executive communication and leadership capabilities

Responsabilités

• Set and drive the strategy for AI controls and data governance across COD/CDAO
• Build executive partnerships across Operations, Technology, Product, Data, Compliance, Legal, Risk, and Audit
• Provide executive oversight for AI/ML risk assessments across use cases

Connaissances

Data science

Technology risk

Controls

AI & digital transformation

Python

Executive communication

Leadership

Model risk management

Formation

Bachelor's degree

Data Science

Computer science

Engineering

Outils

Python

Description du poste

This Executive Director role is for a techno-functional controls professional who can drive transformation across the controls space-specifically within COD (Wholesale KYC Operations and Digital Document Services) while extending strategy and governance across applied AI teams and CDAO function supporting CIB Operations. The organization is undergoing significant transformation with multiple AI/ML initiatives, including Generative AI and agentic AI programs, creating the need for strong governance, clear standards, and scalable controls.

As an Executive Director within Client Onboarding & Documentation Control team, you will, apply deep technical expertise to assess, monitor, and strengthen controls for AI use cases, and provide senior-level advisory and credible challenge to stakeholders across the end-to-end organization. You will also be accountable for advancing strategic testing and thematic reviews using advanced analytics, automation, and AI-shifting from sample-based testing toward broader population-level insights where feasible-to enhance the control environment, improve operational efficiency, and provide management with actionable risk intelligence.

Job Responsibilities

• Set and drive the strategy for AI controls and data governance across Client Onboarding & Documentation and broader CDAO function supporting CIB Operations (operating model, standards, governance routines, and adoption).
• Build and maintain executive-level partnerships with Operations, Technology, Product, Data, Compliance, Legal, Risk, and Audit to ensure alignment with firmwide standards and consistent outcomes.
• Provide executive oversight for / Perform technical AI risk assessments across AI/ML use cases-covering model design, data quality, bias/fairness, drift/failure modes, and security-and ensure issues are driven to resolution with clear accountability. Participate in workflow conversations and contribute to developing controls at start.
• Strengthen data governance control expectations for AI initiatives and data products (e.g., data quality controls, lineage/traceability, ownership and stewardship, access and entitlement controls, metadata standards, retention, and monitoring).
• Direct deep-dive technical reviews of AI solutions and translate complex AI/ML risks into clear, decision-grade recommendations for senior leadership and non-technical stakeholders. Leadership will involve at contributing control proposals at design, testing and post implementation stage to protect interest of 1st Line of Defense.
• Champion technology-enabled testing at scale, expanding advanced analytics / data-based testing and automation to enhance risk coverage, operational efficiency, and management insight across COD.
• Provide senior advisory support on change management initiatives and large-scale transformation programs, ensuring control-by-design and sustainable governance.
• Drive root-cause analysis and sustainable remediation, ensuring control gaps are prioritized appropriately, actions are tracked to closure, and thematic insights are embedded into standards and future delivery.
• Build and develop a high-performing global team, including talent strategy, role design, capability build (AI governance, controls, and technical depth), coaching, and succession planning.
• Represent COD Controls in executive forums, providing credible challenge, risk posture updates, and proactive guidance on emerging AI risks and regulatory expectations.
• Promote innovation in controls, using Python, GenAI/LLMs and automation to design scalable solutions that improve risk management and control effectiveness. Stay current on emerging AI risks, regulatory developments, and industry best practices; act as a subject matter expert and raise organizational capability through guidance, standards, and coaching.

Required Qualifications, Capabilities and Skills

• Experience: 15+ years in data science, technology risk, controls, or related technical fields, of which 3-5 years in AI and digital transformation coverage with demonstrated progression into enterprise leadership.
• Education: Bachelor's degree in computer science, Data Science, Engineering, Mathematics, Statistics, or related field (advanced degree preferred).
• Deep AI/ML knowledge: Strong understanding of ML concepts, model lifecycle, evaluation, validation/monitoring considerations, and technical risk drivers (bias, overfitting, drift, data quality). Experience with GenAI, LLMs, and/or agentic AI systems
• Technical capability: Proficiency in Python for analysis and automation; ability to engage credibly with engineers/data scientists on architecture, data pipelines, and model deployment.
• Executive communication: Ability to translate complex technical concepts into actionable, well-structured risk insights for senior stakeholders.
• Leadership & strategic execution: Proven ability to set direction, lead global teams and cross-functional stakeholders, and drive large-scale changes in fast-paced environments.
• Control mindset: Strong analytical thinking, structured problem-solving, and a proactive approach to identifying and mitigating control issues.
• Familiarity with AI and data governance / responsible AI / model risk management frameworks, and practices for model validation, monitoring, and QA.
• Experience in designing and implementing risk and control frameworks (specifically) for AI agents and/or LLM-based systems.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.