Executive Director

Charter Senior Living; West Chester (Chester County); On-site; USD 130,000 - 140,000; Full time

Benefits offered by this job

Get Paid Today with ZayZoon

Free medical insurance plan available

Medical, Dental, Vision insurance and

Paid training, paid time off, and HOL

Career growth and advancement

Stable, mission-driven organization

Supportive executive leadership team

Job summary

Charter Senior Living – West Chester, PA is hiring an Executive Director for a brand-new community. This startup role requires building a team, shaping culture, and driving occupancy from the ground up.

You will lead daily operations, ensure regulatory compliance, and deliver exceptional resident experiences. Join a mission-driven organization focused on occupancy growth, financial performance, and high-quality care.

Qualifications

• 3+ years of leadership experience in senior living, assisted living, or healthcare operations.
• Proven success in driving occupancy and managing financial performance.
• Strong understanding of regulatory compliance and operational standards.
• Experience leading multi-department teams.
• Excellent leadership, communication, and relationship-building skills.
• Ability to work in a fast-paced, start-up or growth environment.
• Valid driver’s license is required.

Responsibilities

• Lead all community operations including resident care, staffing, and financial performance.
• Drive occupancy growth through strong sales leadership and community outreach.
• Build and maintain a high-performing, engaged team.
• Ensure compliance with all state and federal regulations.
• Maintain high levels of resident and family satisfaction.
• Conduct daily leadership meetings focused on census, staffing, and operations.
• Develop and manage budgets, forecasting, and cost control.
• Partner with regional leadership to execute strategic initiatives.
• Oversee marketing efforts, tours, and lead conversion performance.
• Foster strong relationships with residents, families, and the local community.

Skills

Leadership

Communication

Relationship building

Regulatory compliance

Team leadership

Start-up environment

Job description

Executive Director – New Senior Living Community (Start-Up Opportunity)

Charter Senior Living – West Chester, PA

Full-Time | Leadership Role

Starting pay between $130,000-$140,000/yr

NOW HIRING: EXECUTIVE DIRECTOR

Are you a dynamic leader ready to open and lead a brand-new senior living community?

We are seeking an experienced and driven Executive Director to take ownership of a new community in West Chester, PA. This is a unique opportunity to build your team, shape the culture, and drive occupancy from the ground up.

If you are passionate about senior living, operational excellence, and leading high-performing teams, this role offers the chance to make a lasting impact.

WHY THIS ROLE STANDS OUT

• Lead a brand-new community opening
• Build your own team and culture from day one
• High visibility and direct impact on success
• Strong focus on occupancy growth and operational leadership
• Opportunity to shape reputation within the local market

About Charter Senior Living

Charter Senior Living is dedicated to the care and wellbeing of our residents. Our mission, To Enhance the Human Spirit, guides everything we do.

We are committed to creating an environment where both residents and associates feel valued, supported, and inspired.

MISSION

To Enhance the Human Spirit

CORE VALUES

• Serve with Heart
• Serve with Purpose
• Serve with Courage
• Have Fun While Serving

What We Offer

• Get Paid Today with ZayZoon
• Free medical insurance plan available
• Medical, Dental, Vision insurance and more
• Paid training, paid time off, and holiday pay
• Career growth and advancement opportunities
• Stable, mission-driven organization
• Supportive executive leadership team

Position Summary

The Executive Director is responsible for the overall leadership, operations, and success of the community. This includes driving occupancy, financial performance, regulatory compliance, and team engagement while ensuring a high-quality resident experience.

This role leads all day-to-day operations and is accountable for building a culture that reflects the mission and values of the organization.

Key Responsibilities

• Lead all community operations including resident care, staffing, and financial performance
• Drive occupancy growth through strong sales leadership and community outreach
• Build and maintain a high-performing, engaged team
• Ensure compliance with all state and federal regulations
• Maintain high levels of resident and family satisfaction
• Conduct daily leadership meetings focused on census, staffing, and operations
• Develop and manage budgets, forecasting, and cost control
• Partner with regional leadership to execute strategic initiatives
• Oversee marketing efforts, tours, and lead conversion performance
• Foster strong relationships with residents, families, and the local community

Qualifications

• Minimum 3+ years of leadership experience in senior living, assisted living, or healthcare operations
• Proven success in driving occupancy and managing financial performance
• Strong understanding of regulatory compliance and operational standards
• Experience leading multi-department teams
• Excellent leadership, communication, and relationship-building skills
• Ability to work in a fast-paced, start-up or growth environment
• Valid driver’s license required

What Success Looks Like

• Strong census growth and occupancy stabilization
• Engaged, high-performing team with strong retention
• Positive resident and family satisfaction
• Operational and regulatory excellence

WHY OUR TEAM LOVES WORKING HERE

"It truly feels like a family at Charter."

"The residents are an extension of my family now."

"Charter truly lives their mission and puts people first."