Executive Director

Hampden Operations LLC; United States; On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

401k

Benefits packages (full-time & part‑t‑

Training & career laddering

Great work-life balance

Flexible scheduling

Job summary

Harmony Senior Services is seeking an Executive Director to lead the operation and management of a senior community, overseeing marketing, business and financial functions in compliance with laws and policies. The role includes budgeting, staff leadership, and ensuring high-quality resident care.

Candidates should have a Bachelor’s degree and at least 3 years of Executive Director experience, plus a state license. Flexible hours and strong relationship-building skills are essential for success.

Qualifications

• Bachelor’s degree with a minimum of 3 years’ experience in an Executive Director role.
• Current administrative license for the state in which the position is located.
• Demonstrated success managing all aspects of senior community operations.
• Strong sales leadership and ability to grow census.
• Financial management proficiency and budgeting experience.
• Thorough knowledge of state/federal regulations.

Responsibilities

• Oversee operation and management of the community including marketing, business, and financial functions.
• Review monthly financials with department heads and prepare variance reports.
• Develop plans of correction and lead approval for services contracts.
• Ensure staffing is within budget and maintain high levels of resident care and satisfaction.
• Plan and manage surveys, risk assessments, and regulatory communications.
• Maintain relations with regulatory agencies and oversee resident-related processes.

Skills

Leadership

Sales leadership

Customer service

Budgeting

Financial management

Regulatory compliance

Staff development

Relationship building

Time management

Education

Bachelor's degree

Job description

1910 Technology Parkway, Mechanicsburg, Pennsylvania 17050 Job Description The Executive Director shall have full responsibility for the operation and management of the community and for all marketing, business, and financial functions of the community in accordance with the policies of the management company, the Owners, and Federal/State/Local laws and regulations. Oversee all hiring practices to ensure that the facility is in compliance with local, state and federal laws Ensure that staff is hired within budgetary guidelines Participate in preparation of the community budget Train all department heads on maintaining a budget and oversee budgetary compliance in each department, while also maintaining effective levels of care and primary resident day expense obligation. Review monthly financials with all department heads and prepare a variance report in keeping with company guidelines. Develop plans of correction as needed Lead approval process for all contracts for any services in the community Achievement of NOI. Comply with all local/state/federal regulations and stay aware of relevant changes and updates Plan for and manage the survey process and prepare all plans of correction Maintain good relations with Local/State regulatory agencies Oversee the completion of all risk assessments and necessary family and physician communication for at- risk residents Oversee corporate and state compliance with incident reporting guidelines Maintain or exceed budgeted occupancy Oversee the development and implementation of the marketing plan Sustain good resident relations through daily visits; monitor resident and family morale Oversee monthly Resident Council Meetings Oversee Resident and Family Grievance Process Oversee resident move-in process to ensure smooth transition for all new residents and their families Oversee resident satisfaction survey program and call families to address any concerns noted or when a survey is not returned Ensure enforcement of Resident Bill of Rights Make daily rounds to ensure that the building is clean and furniture is placed appropriately Oversee the routine and preventative maintenance programs Oversee Capital Improvement projects as needed

Other duties as assigned Bachelor’s degree with a minimum of 3 years’ experience working as an Executive Director Must hold current administrative license for the state in which the position is located Demonstrated success managing all aspects of senior community operations Strong sales leadership Ability to build relationships with community groups that will help grow census Strong customer service skills with ability to problem solve Ability to lead a management team and promote staff development Demonstrated record of financial management proficiency Ability to prioritize and manage multiple projects simultaneously Thorough knowledge of state/federal regulations

To ensure timely response to community emergencies on weekends or after hours, Executive Director must live within a thirty (30) mile radius of their assigned community. Ability to work flexible hours to include evenings and weekends Must be able to lift, carry, and push up to 25lbs

Why Harmony? 401k + Fulltime & Part-time Benefits Packages Training, Development & Career Laddering Great work-life balance Flexible Scheduling

Harmony Senior Services is a certified Great Place To Work and one of the country’s fastest growing companies in the luxury senior living industry offering independent living, assisted living, and memory care in 45+ locations across the United States.

Harmony Senior Services was founded on the belief that people deserve access to high quality senior living options. It is our honor to provide each resident, family member, and associate with the same care, compassion, and respect we would for our own family. We are a family serving families. Our team members are the foundation of the Harmony family, and we strive to create an environment where everyone feels safe, supported, and valued. We are passionate about serving our residents and their families while fostering a meaningful and fulfilling workplace for our team. Begin your journey with Harmony Senior Services and join one of the leaders in the senior living industry today!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.