Executive Director

PACS Group (United Kingdom); Town of Mount Pleasant (NY); On-site; USD 150,000 - 190,000; Full time

Job summary

PACS Group is seeking an Executive Director to lead an assisted living community, providing strategic direction and operational oversight. You will ensure high-quality clinical services, strong administrative performance, and exceptional community relations while upholding regulatory standards.

You will guide budgeting, policy implementation, and staff development, acting as a role model for the mission and values. The role requires collaboration with PACS support teams and local leadership.

Qualifications

• Bachelor's degree or higher required; Master’s preferred.
• Demonstrated leadership of multi-disciplinary teams in a healthcare or senior living setting.
• Proven ability to manage budgets, regulatory compliance, and strategic planning.

Responsibilities

• Oversee quality care and clinical services with RCC and care staff.
• Ensure facility operates in compliance with applicable laws and regulations.
• Monitor census and financial performance; develop and manage annual budgets.
• Lead development and execution of facility programs and activities.
• Develop and maintain relationships with healthcare partners and the community.
• Oversee HR processes, staff development, and performance management.

Skills

Leadership

Budget management

Regulatory compliance

HR management

Operations oversight

Community relations

Education

Bachelor's degree

Master's degree/MBA

Tools

Microsoft Office

Job description

General Purpose

The Executive Director is responsible for the overall leadership, management, and strategic direction of the assisted living community. Joining a high-performing team, the ideal candidate will bring proven leadership and the ability to effectively oversee all aspects of operations, including clinical services, administration, financial performance, regulatory compliance, and community relations.

Essential Duties

• Oversees, with the assistance of the facility's RCC and other clinical care personnel, the facility's provision of quality care.
• Responsible for the overall operational functioning of the facility as required by applicable law.
• Monitors census on a daily basis.
• Plan, develop, organize, implement, evaluate, and direct the facility's programs and activities.
• Formulates and monitors facility's budget and performance to budget on an ongoing basis to help facilitate the financial health of the facility.
• Oversee the facility's adoption of policies, procedures and professional standards of practice that govern the operation of the facility.
• Holds direct reports accountable.
• Is a role model for the facility's Mission, Vision and Values. Works to ensure all employees, residents and families are treated with love and respect.
• Be involved in community groups and developing/maintaining relationships with local hospital leadership and other key community leaders.
• Monitors legal and regulatory changes applicable to the facility's operations.
• Understands applicable staffing level requirements and works to facilitate the facility's compliance with them.
• Monitors and directs execution of policy and procedural changes.
• Actively involved in resolving HR issues and Risk Management situations within the facility.
• Oversee employee development, performance, and disciplinary actions.
• Responsible for assisting in the recruiting, hiring, and onboarding processes.
• Handles payroll functions for the community.
• Handles timekeeping functions for the community.
• Responsible for tracking employee credentials, annual education, and other learning tasks through the learning system.
• Oversees capital improvements.
• Develop and maintain a good reputation within the industry and community.
• Develop strong relationships with your PACS support team (HR/Therapy/Clinical/Finance, etc.) as they assist in meeting/exceeding your facility's goals.
• Responsible for contract negotiations with vendors.
• Supports Clinical efforts by understanding QA measures and holding applicable personnel accountable.
• Keeps abreast of the facility's collections and A/R on a daily basis.
• Develop and execute creative ideas to increase employee engagement and reduce turnover.
• Understand and review Quality Measures with the facility's clinical leadership on a regular basis.
• Actively participate in responding to state and federal healthcare surveys/inspections.
• Conduct daily meetings with appropriate staff during facility inspections to discuss survey findings and formulation of plans of action/correction.
• Review deficiencies noted during the exit conference, seeking to address concerns expressed by the surveyors.
• Assist in developing plans of correction for cited deficiencies. Ensure such plans incorporate timetables and methods of monitoring in an effort to ensure that such deficiencies do not recur.
• May need to perform other duties as assigned.

Supervisory Requirements

This position is responsible for managing and overseeing multiple levels of employees either directly or indirectly. Responsibilities may include, but not limited to, hiring, training, budgeting, appraising performance, rewarding and disciplining employees, addressing complaints, resolving problems and terminations.

Qualification

Education and/or Experience

Must possess, as a minimum, a Bachelor's Degree from an accredited college/university, or equivalent.

Master's Degree or MBA preferred.

Certificates, Licenses, Registrations

To perform this job successfully, an individual must be proficient in the Microsoft Suite products.

Must maintain licensing credentials for an Executive Director.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand; walk and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator.

Travel by auto or airline will be required.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran statu