Executive Director

Platinum Communities; Milwaukee (WI); On-site; USD 95,000 - 130,000; Full time

Job summary

Platinum Communities seeks an Executive Director to provide visionary leadership for an assisted living community. You will oversee operations, ensure resident-centered care, and maintain quality, safety, and regulatory compliance.

The role emphasizes staff development, budgeting, occupancy management, and community relations. Strong communication and collaboration with families, healthcare partners, and the local community are essential to drive excellent service and sustainable performance.

Qualifications

• Must be at least 21 years of age.
• High school diploma or equivalent.
• 2+ years’ experience working in senior living, healthcare, or a related field.
• Strong knowledge of assisted living regulations and healthcare management.
• Experience with DHS 83 and DHS 89 preferred.
• Proven leadership, organizational, and communication skills.
• Demonstrated ability to manage budgets, financial statements, and performance metrics.
• The ability to build relationships with residents, families, and staff to foster a supportive and caring environment.
• Licensed or certified as an assisted living administrator (as required by state law), preferred.
• Ability to read, speak and write in English.
• Flexible and available to work beyond regularly scheduled hours, as well as weekends and holidays as needed.
• Ability to multitask, prioritize and learn new technology.

Responsibilities

• Provide visionary leadership and strategic direction for the assisted living facility.
• Oversee daily operations, ensuring high standards of service delivery and resident satisfaction.
• Lead, mentor, and develop department heads and staff to foster a collaborative and supportive work environment.
• Ensure the facility adheres to state regulations, industry standards, and company policies.
• Promote a culture of respect, inclusivity, and excellence in resident care.
• Ensure the highest level of care, safety, and well-being for all residents.
• Collaborate with healthcare providers to monitor resident care plans and respond to changing health needs.
• Conduct regular resident and family meetings to ensure needs are met and address concerns.
• Promote a resident-focused environment that fosters dignity, independence, and quality of life.
• Develop and manage the facility’s annual budget, ensuring financial targets are met.
• Monitor financial performance, control expenses, and maximize revenue.
• Oversee occupancy rates and work closely with the marketing team to drive resident admissions and retention.
• Ensure compliance with all local, state, and federal regulations governing assisted living facilities.
• Maintain up-to-date knowledge of industry best practices and regulatory changes.
• Oversee safety protocols and emergency preparedness to ensure the health and safety of residents and staff.
• Serve as the primary representative of the facility to residents, families, staff, and the broader community.
• Build strong relationships with residents and their families, as well as local healthcare providers and community organizations.
• Collaborate with the marketing team to promote the community, increase occupancy, and build a positive reputation.
• Compassionate leadership with a passion for senior care.
• Strong decision-making and problem-solving skills.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Collaborative mindset and ability to foster teamwork across departments.

Skills

Compassionate leadership

Decision-making

Interpersonal skills

Communication skills

Multitasking

Team collaboration

Education

High school diploma or equivalent

Job description

Description

The Executive Director is responsible for the overall leadership, management, and success of the assisted living community. This role ensures that the community operates smoothly and delivers exceptional care and services to residents, while maintaining the highest standards of quality, safety, and compliance. The Executive Director leads and motivates a team of professionals, ensuring operational excellence and a person-centered care environment.

Key Responsibilities

Leadership & Management

• Provide visionary leadership and strategic direction for the assisted living facility.


• Oversee daily operations, ensuring high standards of service delivery and resident satisfaction.


• Lead, mentor, and develop department heads and staff to foster a collaborative and supportive work environment.


• Ensure the facility adheres to state regulations, industry standards, and company policies.


• Promote a culture of respect, inclusivity, and excellence in resident care.

Resident Care & Services

• Ensure the highest level of care, safety, and well-being for all residents.


• Collaborate with healthcare providers to monitor resident care plans and respond to changing health needs.


• Conduct regular resident and family meetings to ensure needs are met and address concerns.


• Promote a resident-focused environment that fosters dignity, independence, and quality of life.

Financial Management

• Develop and manage the facility’s annual budget, ensuring financial targets are met.


• Monitor financial performance, control expenses, and maximize revenue.


• Oversee occupancy rates and work closely with the marketing team to drive resident admissions and retention.

Compliance & Safety

• Ensure compliance with all local, state, and federal regulations governing assisted living facilities.


• Maintain up-to-date knowledge of industry best practices and regulatory changes.


• Oversee safety protocols and emergency preparedness to ensure the health and safety of residents and staff.

Community Relations & Marketing

• Serve as the primary representative of the facility to residents, families, staff, and the broader community.


• Build strong relationships with residents and their families, as well as local healthcare providers and community organizations.


• Collaborate with the marketing team to promote the community, increase occupancy, and build a positive reputation.

Key Competencies

• Compassionate leadership with a passion for senior care.


• Strong decision-making and problem-solving skills.


• Excellent interpersonal and communication skills.


• Ability to work in a fast-paced environment and handle multiple priorities.


• Collaborative mindset and ability to foster teamwork across departments.

Requirements

• Must be at least 21 years of age.


• High school diploma or equivalent.


• 2 + years’ experience working in senior living, healthcare, or a related field.


• Strong knowledge of assisted living regulations and healthcare management.


• Experience with DHS 83 and DHS 89 preferred.


• Proven leadership, organizational, and communication skills.


• Demonstrated ability to manage budgets, financial statements, and performance metrics.


• The ability to build relationships with residents, families, and staff to foster a supportive and caring environment.


• Licensed or certified as an assisted living administrator (as required by state law), preferred.


• Ability to read, speak and write in English.


• Flexible and available to work beyond regularly scheduled hours, as well as weekends and holidays as needed.


• Ability to multitask, prioritize and learn new technology.